NTT Cloud Fax

Paid#14 of 102 in Online Fax Services

NTT Cloud Fax: A managed email-to-fax service for organizations with established Exchange or Gmail workflows. Ranked #14 of 102 in Online Fax Services by our editors (7.7/10); pricing: Pricing on request; best for organizations using email-centered fax workflows.

7.7/10★★★★☆Editor score

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NTT Cloud Fax7.7 Visit NTT DATA

At a glance

• Editor score
  7.7 / 10
• Pricing
  Pricing on request
• Best for
  Organizations using email-centered fax workflows
• Facts checked
  21 Sep 2026

• Where it wins

  • Inbound and outbound faxing through email attachments or email body
  • Exchange and Gmail support with delivery notifications
  • 24-hour, 365-day service-desk support and network monitoring

• Where it doesn't

  • Platform access is API-only
  • Pricing requires contact with NTT DATA
  • Up to five fax senders per line on the per-line plan

Our verdict on NTT Cloud Fax

NTT Cloud Fax is a business cloud fax service for organizations that want to send and receive faxes through established email workflows. Inbound faxes arrive as PDF email attachments, while outbound faxes can be sent from email attachments, the email body, or both. Microsoft Exchange and Gmail environments are supported through an SMTP connector, with Outlook listed among the integrations. It suits teams that need managed fax connectivity without analogue fax devices, including organizations that require local numbers or number porting in supported countries.

The service uses a contact-sales pricing model with three published options. Cloud Fax Service - Per Line includes inbound and outbound fax handling, up to five fax senders per line, and unlimited recipients. Cloud Fax Service - Additional User adds one user to the permitted outgoing-fax user list. Pay-as-you-go outbound faxing covers outgoing faxes outside included destinations or plan coverage. This structure gives organizations a way to separate line access, additional outgoing users, and extra outbound usage, while billing is managed through NTT agreements. Email integration is the central fit rather than a broad end-user application ecosystem.

Operational features focus on dependable fax exchange and visibility. Successful or failed delivery email notifications help users track transmission outcomes, while T.38 and T.30 protocol detection supports different fax connections. Local phone number ordering and number porting are available in supported countries. NTT also provides 24-hour, 365-day English-language service-desk support and 24/7 Cloud Voice network monitoring. Organizations should choose NTT Cloud Fax when email-based sending, managed connectivity, and service coverage matter most. Teams seeking a non-API platform experience or a self-service pricing model should consider alternatives.

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NTT Cloud Fax pricing

All 3 NTT Cloud Fax plans and prices →

NTT Cloud Fax fact sheet

NTT Cloud Fax integrations

NTT Cloud Fax lists 3 integrations on its own site.

• Microsoft Exchange
• Gmail
• Outlook

Alternatives to NTT Cloud Fax

• Dropbox Fax (formerly HelloFax)A practical choice for occasional faxing from Dropbox and other cloud-storage services.9.2
• OVHcloud FaxA low-cost European fax service with desktop tools, API sending, and number porting.9.1
• TFTELUS Cloud FaxA practical email-based fax service with API access, number retention, and audit trails.9.0

See all NTT Cloud Fax alternatives →

Featured on iTechGuides

NTT Cloud Fax is listed in our Online Fax Services directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update