Northside CRM review
A vehicle-led operations system for dealers, with acquisition, sales and financial workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Northside CRM organizes motor-dealer operations around a connected vehicle record, linking acquisition, compliance, inventory, sales, invoicing and delivery. It is aimed at small and mid-market dealers that need to follow a vehicle from sourcing through sale and payment, particularly when acquisition costs and profitability matter more than customer lead communications. Private leads and dealer purchases can be recorded as acquisition sources, but that does not establish connections to third-party lead sources.
The workflow covers vehicle master records with VIN, registration, odometer, seller, buyer, documents, costs and stage. Dealers can manage inventory status, landed cost and ageing, then follow wholesale or retail sale workflows. Compliance records include PPSR, transfer forms, signatures and document packs; an auditable vehicle timeline keeps activity associated with the vehicle. Invoices, payments, receivables, expenses, profit, commissions, GST and outstanding cash are also part of the described workflow. This breadth makes the product more relevant to dealership operations than to teams seeking a conventional CRM centered on customer communications.
Northside CRM connects with Xero to push invoices and expenses, and includes a contextual in-product CRM assistant. It is a cloud product accessed on the web, with email support. The vendor offers access through a requested walkthrough and customer sign-in; according to the vendor's site, pricing is not published. Dealers seeking vehicle-linked operations and financial tracking may find the fit worth exploring. Those who require verified CRM communications or broader lead-source integrations should compare alternatives before choosing.
Northside CRM pros and cons
- Where it wins
- Keeps vehicle details, costs and workflow stages in one record
- Tracks compliance documents and vehicle timelines
- Connects with Xero for invoices and expenses
- Where it doesn't
- Pricing requires a walkthrough request
- Available on web only
- CRM communications and third-party lead integrations are not established
Northside CRM fact sheet, pricing and score →
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