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MyQM Auto QA

Paid#15 of 24 in Call Center Quality Management Software

MyQM Auto QA: Flexible QA campaigns combine automatic scoring, compliance reviews, and agent coaching. Ranked #15 of 24 in Call Center Quality Management Software by our editors (7.6/10); pricing: Pricing on request · 14-day trial; best for teams wanting flexible manual-to-automatic QA campaigns.

7.6/10Editor score

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MyQM Auto QA7.6 Visit MyQM

At a glance

Editor score
7.6 / 10
Pricing
Pricing on request · 14-day trial
Best for
Teams wanting flexible manual-to-automatic QA campaigns
Free plan
No
Coaching workflows
Yes
Facts checked
20 Sep 2026

Where it wins
- Supports manual, hybrid, and automatic QA campaigns
- AI evaluates conversations and surfaces compliance issues
- Includes coaching, feedback, dashboards, and action plans
Where it doesn't
- Pricing uses a contact-sales model
- Available on web only
- No verified integrations or calibration tooling

Our verdict on MyQM Auto QA

MyQM Auto QA is a quality-monitoring platform for call centers and contact-center teams. It combines AI-powered automatic quality evaluations with manual and hybrid QA campaigns, allowing supervisors to choose how evaluation work is organized. Customizable evaluation grids support questions and weighting, while conversation transcription, summaries, sentiment analysis, and topic categorization add context to quality reviews. The product also supports compliance-focused reviews, coaching programs, action plans, feedback sessions, and custom dashboards.

Pricing follows a contact-sales model, with access to a 14-day trial that requires no credit check. The published offer gives prospective teams a way to evaluate the product before moving into a paid arrangement. MyQM Auto QA is delivered through the web, making it a fit for teams that want browser-based access to campaign management, conversation analysis, evaluation results, and coaching workflows. The product supports omnichannel quality assurance in its category specifications, while its core positioning centers on call-center and contact-center conversations.

Its standout strength is the range of QA modes combined with AI-assisted scoring. Teams can automatically complete evaluation questions, apply weighted review criteria, filter results by date, agent, tags, and keywords, and use campaign-result analysis to identify coaching priorities. One-to-one feedback and recurring coaching sessions connect evaluation findings with agent development. MyQM Auto QA is a strong choice for teams moving from manual reviews toward more automated quality monitoring, especially when compliance review and coaching are central requirements. Teams that require verified integrations or calibration tooling should consider an alternative, and organizations seeking a non-web deployment may find the platform less suitable.

Your product? Our editors can test MyQM Auto QA in depth and publish a review, labelled as paid · from $149/mo →

MyQM Auto QA pricing

Plans Pricing on request · 14-day trialPaid No free plan — trial or paid only. Prices checked 20 Sep 2026.

See plans on myqm.io

MyQM Auto QA fact sheet

Free plan	No
Paid from	Not verified
Coaching workflows	Yes
AI-assisted scoring	Yes
Calibration tools	Not verified
Compliance reviews	Yes
QA channels	Omnichannel
Included agents	Not verified
Free trial	14 days · no card needed
Deployment	Cloud
Platforms	Web
Compliance & security	GDPR
Support	Email
Built for	Small business, Mid-market, Enterprise (editorial estimate)
Pricing	Pricing on request · 14-day trial (source)
Website	myqm.io
Facts checked	20 Sep 2026

Alternatives to MyQM Auto QA

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Featured on iTechGuides

MyQM Auto QA is listed in our Call Center Quality Management Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update