My Proper Home review
A free, focused CRM for small agencies managing leads, viewings and property chains.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
My Proper Home is a free UK property platform for estate agents that combines CRM and chain-management tools. Its estate-agent features cover lead capture, assignment to negotiators, scheduled follow-up reminders, viewing tracking, a pipeline kanban, commission records and a public agent profile with listings and a contact form. The service runs on web, iOS and Android, making it a practical fit for small and mid-market agencies that want a basic system without a subscription, commission or per-listing fee stated for agents.
The strongest feature area is property-chain visibility. Agents can track chain status and tasks, with Land Registry sale history included in the platform’s chain view. The CRM also supports CSV imports for vendors, applicants, viewings and deals, helping agencies bring legacy records into the system. A commission ledger with export adds useful operational coverage, while role-scoped permissions and required multi-factor authentication support team administration. The published feature set also includes a lead-routing capability, automated follow-up and an included website through the public agent profile.
My Proper Home is a focused option rather than a broad real estate operations suite. Integrations are not described, and property matching is not part of the current agent feature set. Advanced AI chain analysis is described as a future optional paid upgrade, while the current core offering centers on lead management, viewings, chains and agency profiles. Small agencies should pick it when free access, mobile availability and chain tracking matter most. Agencies seeking a wider ecosystem of integrations, deeper property-matching tools or more extensive feature breadth should consider an alternative.
My Proper Home pros and cons
- Where it wins
- Free CRM with no subscription, commission or per-listing fee stated
- Lead assignment, reminders, viewing tracking and pipeline kanban
- Property-chain visibility, CSV import and role-scoped permissions
- Where it doesn't
- No integrations are described
- Property matching is not included in the current feature set
- Feature breadth is relatively basic for larger agency operations
My Proper Home fact sheet, pricing and score →
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