Moneypenny
Moneypenny: A receptionist-led phone service with business numbers, diversion, AI and CRM integrations. Ranked #126 of 166 in Business Phone Systems by our editors (3.0/10); pricing: 7-day trial; best for businesses wanting receptionist-led call handling.
At a glance
- Editor score3.0 / 10
- Pricing7-day trial
- Best forBusinesses wanting receptionist-led call handling
- Free planNo
- Paid from£10/mo
- Business numbersMultiple
- Founded2000 · Wrexham, Wales, United Kingdom
- Facts checked20 Sep 2026
Where it wins
- Trained receptionists can answer, transfer, qualify leads and book appointments.
- AI receptionist supports call routing and knowledge-base queries.
- CRM, API and business-number integrations cover multiple workflows.
Where it doesn't
- Answering services and added features may cost more than the number plans.
- The core offer is outsourced answering and diversion, not a standalone cloud PBX.
- Plan-specific access varies between the Clever Numbers app and online portal.
Our verdict on Moneypenny
Moneypenny combines business phone numbers with outsourced telephone answering, virtual receptionist services and AI receptionist support. It is suited to businesses that want calls answered in their company’s name, transferred to the right person, captured as messages or used for lead qualification and appointment booking. The service covers small businesses through larger organisations, with regional, national and freephone numbers alongside mobile business-number calling, recording and voicemail transcription.
Pricing starts at £10 per month for a Local phone number, which includes a regional business number, the Clever Numbers app, 200 landline minutes and 200 mobile minutes. The Regional or national phone number plan costs £12 per month and includes a regional or national number, an online portal, 200 landline minutes and 200 mobile minutes. The Freephone number plan costs £15 per month and includes an 0808 number and the Clever Numbers app. A seven-day free trial is available. These plans focus on numbers and associated access; receptionist answering and other communications services are separate parts of the offering.
Moneypenny’s strongest fit is for organisations that value human call handling and want it connected to existing systems. Integrations include Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, Pipedrive, Calendly, Google Sheets, Microsoft Teams, Zapier and an API, with additional property-sector integrations. Call diversion can send calls to mobile, office or colleague numbers, while VIP and blocked caller controls add basic call management. Choose Moneypenny for receptionist-led coverage and communications support; choose a conventional cloud PBX instead if the priority is a broader self-managed phone system.
Your product? Our editors can test Moneypenny in depth and publish a review, labelled as paid · from $149/mo →
Moneypenny pricing
All 3 Moneypenny plans and prices →
Moneypenny fact sheet
| Free plan | No |
|---|---|
| Paid from | £10/mo |
| Included users | Not verified |
| Business numbers | Multiple |
| Auto attendant | Not verified |
| Call routing | Custom |
| Voicemail transcription | Yes |
| Desktop and mobile apps | Not verified |
| Free trial | 7 days |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | PCI DSS |
| Support | Email, Phone, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3,000+ integrations: Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, Pipedrive, Homeflow … See all → |
| Pricing | 7-day trial (source) |
| Website | moneypenny.com |
| Facts checked | 20 Sep 2026 |
Moneypenny integrations
Moneypenny lists 3,000+ integrations on its own site — the 14 named here are the ones its pages call out.
- Salesforce
- HubSpot
- Zoho CRM
- Microsoft Dynamics 365
- Pipedrive
- Homeflow
- Reapit
- Alto
- Street
- Calendly
- Google Sheets
- Microsoft Teams
- Zapier
- API
See all Moneypenny integrations →
Alternatives to Moneypenny
- Zoom PhoneA paid cloud phone system with broad calling, routing, messaging, and integration coverage.9.2
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
See all Moneypenny alternatives →
Also Ranked In
Moneypenny is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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