mFax (now Documo)
mFax (now Documo): A healthcare-focused fax platform with EHR routing, APIs, signatures, and audit logs. Ranked #29 of 102 in Online Fax Services by our editors (6.2/10); pricing: 14-day trial; best for healthcare fax workflow automation.
At a glance
- Editor score6.2 / 10
- Pricing14-day trial
- Best forHealthcare fax workflow automation
- Free planNo
- Paid from$25/mo
- Monthly page allowance300 pages/mo
- Founded2017
- Facts checked15 Sep 2026
Where it wins
- HIPAA compliance is included across published plans.
- Routes inbound faxes to inboxes, EHRs, or workflows.
- Offers APIs, audit logs, signatures, and intelligent extraction.
Where it doesn't
- No free plan is available.
- The entry plan is limited to one user and 300 pages monthly.
- Platform coverage is focused more narrowly on healthcare workflows.
Our verdict on mFax (now Documo)
mFax, now branded as Documo, is a cloud fax service for healthcare organizations and other regulated industries. It supports sending and receiving faxes through a web browser, email, mobile devices, EHR integrations, or an API. Core capabilities include virtual fax numbers, inbound routing, delivery status, audit logs, encryption, electronic signatures, and HIPAA support. It is best suited to organizations that need faxing connected to clinical or administrative workflows rather than a basic standalone fax inbox.
According to the vendor’s published pricing, Solo Cloud Fax costs $25 per month when billed annually and includes 300 pages per month, one fax number, one user, and HIPAA compliance. Business Cloud Fax costs $80 per month on annual billing and raises the allowance to 1,500 pages, five fax numbers, and 10 users, while adding API access. Enterprise Cloud Fax costs $240 per month when billed annually and includes 6,000 pages, 10 fax numbers, 50 users, HIPAA compliance, and API access. The Custom Platform adds unlimited users and fax numbers, AI document classification and extraction, EHR integrations, developer APIs, and dedicated account management. A 14-day trial is available.
The platform’s strongest fit is healthcare workflow automation. It supports EHR systems and named integrations including PointClickCare, ModMed, NextGen, and Jane, alongside email-to-fax, fax-to-email, fax machine connectors, and programmatic sending and receiving. Intelligent document classification and data extraction can extend faxing into document workflows, while real-time delivery status and audit logs support operational tracking. Choose Documo when HIPAA-focused routing, integration, and automation justify the annual plan cost. Organizations seeking a simpler, lower-cost fax service or broader platform coverage may prefer an alternative.
Your product? Our editors can test mFax (now Documo) in depth and publish a review, labelled as paid · from $149/mo →
mFax (now Documo) pricing
All 4 mFax (now Documo) plans and prices →
mFax (now Documo) fact sheet
| Free plan | No |
|---|---|
| Paid from | $25/mo |
| Monthly page allowance | 300 pages/mo |
| Virtual fax number | Yes |
| Inbound faxing | Yes |
| Mobile apps | Yes |
| International faxing | Yes |
| Compliance support | Hipaa |
| Users included | 1 users |
| Free trial | 14 days |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS |
| Integrations | 6 integrations: EHR systems, PointClickCare, ModMed, NextGen, Jane, Email |
| Pricing | 14-day trial (source) |
| Website | documo.com |
| Facts checked | 15 Sep 2026 |
mFax (now Documo) integrations
mFax (now Documo) lists 6 integrations on its own site.
- EHR systems
- PointClickCare
- ModMed
- NextGen
- Jane
Alternatives to mFax (now Documo)
- Dropbox Fax (formerly HelloFax)A practical choice for occasional faxing from Dropbox and other cloud-storage services.9.2
- OVHcloud FaxA low-cost European fax service with desktop tools, API sending, and number porting.9.1
- TELUS Cloud FaxA practical email-based fax service with API access, number retention, and audit trails.9.0
See all mFax (now Documo) alternatives →
Used mFax (now Documo)? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used mFax (now Documo) for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
mFax (now Documo) is listed in our Online Fax Services directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/mfax-now-documo/"><img src="https://www.itechguides.com/best/badge/mfax-now-documo.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update