Meltwater Consumer Intelligence

Paid#7 of 33 in Audience Analytics Software

Meltwater Consumer Intelligence: A broad social and media listening platform for teams tracking global audiences in real time. Ranked #7 of 33 in Audience Analytics Software by our editors (8.8/10); pricing: Pricing on request; best for teams needing real-time global audience intelligence.

8.8/10Editor score

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Meltwater Consumer Intelligence8.8 Visit Meltwater

At a glance

Editor score
8.8 / 10
Pricing
Pricing on request
Best for
Teams needing real-time global audience intelligence
Free plan
No
Founded
2001 · San Francisco, California, United States
Facts checked
14 Nov 2026

Where it wins
- Tracks social, news, blogs, forums, reviews and podcasts
- Combines sentiment, trends, segmentation and benchmarking
- Offers multilingual coverage, integrations and API exports
Where it doesn't
- Quote-based pricing requires contacting sales
- No self-serve free plan or trial
- Its breadth may exceed teams seeking survey-based audience research

Our verdict on Meltwater Consumer Intelligence

Meltwater Consumer Intelligence brings social and media monitoring together for marketing and communications teams that need an ongoing view of audiences and markets. It analyzes conversations from social media, news, blogs, forums, review platforms and podcasts, then surfaces sentiment, trends, competitive comparisons and audience segments. Real-time monitoring and multilingual global coverage suit brands and organizations that need continuous visibility rather than occasional survey-based research.

Its feature set connects audience analysis with practical reporting and research workflows. Teams can use sentiment and emotion analysis, trend detection and forecasting, audience segmentation, persona development, custom dashboards and automated reports. Conversational analytics and AI-powered search add another way to explore findings. Integrations include Power BI, Domo, Looker, Salesforce, Slack and Microsoft Teams, alongside API, webhooks and data warehouse connections. Claude and ChatGPT are also listed among its integrations. The product is cloud-based and available through web and API platforms.

Plans are quote-based, so buyers need to contact sales rather than choose a published price. Starter includes media intelligence, social listening, AI visibility tracking, media relations, Mira AI, alerts and reporting. Pro adds advanced Mira AI and competitive benchmarking. Enterprise includes a unified intelligence platform, influencer marketing, enterprise Mira AI, API and MCP integrations, plus governance, workflows and permissions. Agency is oriented toward multi-brand and campaign management, with media and social intelligence, AI visibility tracking, influencer marketing, and API and MCP integrations. This breadth and the listed 24/7 support suit teams with sustained monitoring needs; organizations focused on survey-based attitudes or occasional research may prefer a narrower approach.

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Meltwater Consumer Intelligence pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 14 Nov 2026.

See plans on meltwater.com

All 4 Meltwater Consumer Intelligence plans and prices →

Meltwater Consumer Intelligence fact sheet

Free plan	No
Paid from	Not verified
Geographic scope	Global
Psychographic data	Not verified
Media measurement	Yes
Social audience data	Yes
Survey and attitudes	No
Audience refresh	Real-time
Deployment	Cloud
Platforms	Web
Support	Email, Live chat, Community, Docs · 24/7
Built for	Small business, Mid-market, Enterprise (editorial estimate)
Integrations	11 integrations: Power BI, Domo, Looker, Salesforce, Slack, Microsoft Teams … See all →
Pricing	Pricing on request (source)
Website	meltwater.com
Facts checked	14 Nov 2026

Meltwater Consumer Intelligence integrations

Meltwater Consumer Intelligence lists 11 integrations on its own site.

Power BI
Domo
Looker
Salesforce
Slack
Microsoft Teams
API
Webhooks
Data warehouses
Claude
ChatGPT

See all Meltwater Consumer Intelligence integrations →

Alternatives to Meltwater Consumer Intelligence

See all Meltwater Consumer Intelligence alternatives →

Meltwater Consumer Intelligence vs the competition

Compare Meltwater Consumer Intelligence with any tool side by side →

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Featured on iTechGuides

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Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

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Last updated 14 Nov 2026 · How we research and update