Joom
Joom: A free multi-category shopping app with checkout, tracking, and in-app order help. Ranked #64 of 90 in Android Shopping Apps by our editors (3.0/10); pricing: Free plan; best for cross-category shoppers who value order support.
At a glance
- Editor score3.0 / 10
- PricingFree plan
- Best forCross-category shoppers who value order support
- Free planYes
- Paid fromNone
- App typeMarketplace
- Facts checked3 Oct 2026
Where it wins
- Browse goods across categories and sellers in multiple countries
- Pay in the app and track order status
- Get in-app help and refund support for specified order problems
Where it doesn't
- Shipping choices depend on availability
- Prices vary by item and location
- Refund support is limited to undelivered or defective or damaged orders
Our verdict on Joom
Joom is an international marketplace app for shoppers looking across categories such as clothing, cosmetics, home goods, electronics, health, and family items. It supports browsing products from sellers in multiple countries, checkout and payment in the app, and order-status tracking. Its broad catalog and order support suit people who want one place to shop across categories; shoppers seeking a focused retailer or predictable delivery options may prefer another service.
Joom is free to use, with product prices charged per item and varying by product and location. There is no recurring paid membership described. Promotions and discounts are personalized, and product and influencer reviews offer additional context while browsing. Delivery options can include regular, trackable, or delivery-point shipping when available, so shoppers should check the choices shown for a particular order rather than assume every method applies. That variability makes Joom a fit for flexible shopping, but less suited to anyone who needs a particular delivery method on every purchase.
Order support is a notable part of the app: shoppers can contact the help centre through in-app chat, and refund support applies to orders that are undelivered or defective or damaged. Joom is available on Android and the web, giving shoppers a mobile app as well as browser access. Choose it for multi-category browsing paired with in-app checkout, tracking, and help. Consider an alternative if you need a narrow specialist catalog or shipping choices that are consistent across items.
Joom pricing
Joom fact sheet
| Free plan | Yes |
|---|---|
| Paid from | None |
| App type | Marketplace |
| In-app checkout | Yes |
| Order tracking | Yes |
| Store pickup | Not verified |
| Same-day delivery | Not verified |
| Loyalty rewards | Not verified |
| Price-drop alerts | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Android, Web |
| Support | Live chat, Email · 24/7 |
| Built for | Solo (editorial estimate) |
| Pricing | Free plan |
| Website | joom.com |
| Facts checked | 3 Oct 2026 |
Alternatives to Joom
- Alexa for ShoppingFree shopping assistant with comparison, price tracking, visual search, and purchasing tools.9.4
- CarousellA multi-category marketplace with in-app chat and protected checkout in selected markets.9.2
- Rakuten IchibaA free marketplace app for comparing listings and earning Rakuten Points on purchases.9.1
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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