Jimo
Jimo: A broad AI onboarding toolkit with useful integrations, priced for growing SaaS teams. Ranked #14 of 30 in User Onboarding Software by our editors (7.9/10); pricing: 21-day trial; best for teams wanting AI tours with many integrations.
At a glance
- Editor score7.9 / 10
- Pricing21-day trial
- Best forTeams wanting AI tours with many integrations
- Free planNo
- Paid from$249/mo
- In-app toursYes
- Facts checked20 Sep 2026
Where it wins
- AI-generated tours, checklists, hints, hotspots, and announcements
- Targeting, triggers, analytics, A/B testing, surveys, and NPS
- 15 integrations across analytics, CRM, support, and workflow tools
Where it doesn't
- Annual Starter pricing begins at $249 per month
- Supports web applications rather than native iOS or Android apps
- Starter limits teams to 10 published experiences and limited analytics
Our verdict on Jimo
Jimo is an AI-powered onboarding platform for growing SaaS companies. It combines AI-generated product tours with in-app checklists, contextual hints, hotspots, announcements, surveys, NPS collection, and a no-code experience builder. Teams can segment audiences, target pages, trigger guidance from user actions, and measure engagement and completion. Jimo supports web applications and provides a Chrome extension, making it suited to teams improving onboarding inside browser-based products.
Pricing is organized around Starter, Growth, and Enterprise. Starter costs $311 per month when billed monthly or $249 per month when billed annually, with 2,500 MAU included, support for up to 10,000 MAU, five team members, 10 published experiences, AI product tours, and limited product analytics. Growth costs $624 per month monthly or $499 per month annually. It includes the same 2,500 MAU allowance, supports up to 100,000 MAU, adds 10 team members, unlimited published experiences, unlimited events and product analytics, and advanced integrations. Enterprise includes unlimited MAUs, unlimited team members, Salesforce integration, data migration, custom environments, and SSO.
The integration range is a notable fit for teams with an established product stack. Jimo connects with Amplitude, Mixpanel, PostHog, HubSpot, Intercom, Salesforce, Crisp, Calendly, Google Calendar, Google Tag Manager, Figma, Loom, Maze, Arcade, and Google Fonts. Its feature breadth also extends beyond tours into experimentation, announcements, surveys, and behavioral targeting. The trade-off is scope: teams needing native mobile onboarding should choose an alternative, while web-based SaaS teams that can support the entry price will find a wider onboarding toolkit here. A 21-day trial is available without a credit card.
Your product? Our editors can test Jimo in depth and publish a review, labelled as paid · from $149/mo →
Jimo pricing
Jimo fact sheet
| Free plan | No |
|---|---|
| Paid from | $249/mo |
| In-app tours | Yes |
| Onboarding checklists | Yes |
| Contextual guides | Yes |
| No-code builder | Yes |
| Platform support | Web |
| Free plan limit | Not verified |
| Free trial | 21 days · no card needed |
| Deployment | Cloud, Browser extension |
| Platforms | Web, Chrome extension |
| Compliance & security | GDPR, SOC 2, SSO/SAML |
| Support | Email, Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20 integrations: Amplitude, Arcade, Calendly, Crisp, Figma, Google Calendar … See all → |
| Pricing | 21-day trial (source) |
| Website | jimo.ai |
| Facts checked | 20 Sep 2026 |
Jimo integrations
Jimo lists 20 integrations on its own site.
- Amplitude
- Arcade
- Calendly
- Crisp
- Figma
- Google Calendar
- Google Fonts
- Google Tag Manager
- HubSpot
- Intercom
- Loom
- Maze
- Mixpanel
- PostHog
- Salesforce
- Segment
- Slack
- Storylane
- Supademo
- Twemoji
Alternatives to Jimo
- UserpilotA broad experimentation toolkit for teams willing to pay for depth.9.4
- AppcuesA mature onboarding suite for teams that need web, mobile, targeting, and measurement.9.2
- WakelineAn economical onboarding toolkit with broad components and native mobile coverage.9.0
Also Ranked In
Jimo is ranked in 3 of our directories.
Used Jimo? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Jimo for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Jimo is listed in our User Onboarding Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/jimo/"><img src="https://www.itechguides.com/best/badge/jimo.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update