This page's audience our own tag's counts — open to see them

Period

–Visits

–Page views

–Clicks to vendors

–Time on page

–Reading now

Clicks to vendors, by tool

Top countries

Devices

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

IR Prognosis

Paid#11 of 21 in VoIP Monitoring Software

IR Prognosis: A broad multi-vendor monitor with automated voice testing and detailed call-quality metrics. Ranked #11 of 21 in VoIP Monitoring Software by our editors (8.1/10); pricing: Pricing on request; best for multi-vendor UC monitoring with automated testing.

8.1/10Editor score

Visit IR Prognosis

IR Prognosis8.1 Visit IR Prognosis

At a glance

Editor score
8.1 / 10
Pricing
Pricing on request
Best for
Multi-vendor UC monitoring with automated testing
MOS scoring
Yes
Facts checked
20 Sep 2026

Where it wins
- Tracks MOS, jitter, packet loss, latency, QoS, and network paths
- Automates telephony call testing across complex deployments
- Integrates with Microsoft Teams, Avaya, Genesys, Cisco, ServiceNow, and Oracle
Where it doesn't
- The contact-sales model does not offer self-serve purchasing
- Collaborate testing is presented as a solution layer, not a separate product
- AI features are included without feature-level detail

Our verdict on IR Prognosis

IR Prognosis is an intelligence and monitoring platform for unified communications and contact-center environments. It is aimed at enterprise IT teams, service providers, and contact-center operations that need real-time visibility across multi-vendor communications systems. Its monitoring coverage includes MOS scoring, call-quality analysis, jitter, packet loss, latency, network paths, QoS queues, and DSCP activity. Automated telephony testing through the Collaborate solutions can replicate customer interactions and monitor voice performance across complex deployments.

The platform fits environments built around multiple communications vendors and operational systems. Integrations include Microsoft Teams, Avaya, Genesys, Cisco, ServiceNow, and Oracle, giving teams a way to connect communications monitoring with contact-center and service-management workflows. Its category coverage also includes SIP trunk monitoring, synthetic call testing, automated alerts for voice-quality issues, and AI features. That combination makes IR Prognosis more suitable for organizations managing varied UC estates than for teams seeking a narrowly focused call-quality dashboard.

Pricing uses a contact-sales model, and IR presents Prognosis as the platform powering its Collaborate solutions rather than as a separately priced VoIP-monitoring product. Buyers should choose it when multi-vendor visibility, automated testing, detailed voice metrics, and operational alerting are central requirements. It is less suitable for teams that prioritize a simple standalone monitoring tool, transparent self-service purchasing, or a product whose AI capabilities are defined at the feature level.

Your product? Our editors can test IR Prognosis in depth and publish a review, labelled as paid · from $149/mo →

IR Prognosis pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 20 Sep 2026.

See plans on ir.com

IR Prognosis fact sheet

Free plan	Not verified
Paid from	Not verified
MOS scoring	Yes
Jitter tracking	Yes
Packet-loss tracking	Yes
Synthetic call tests	Yes
SIP trunk monitoring	Yes
Data retention	Not verified
Deployment	Cloud, Self-hosted
Built for	Enterprise (editorial estimate)
Integrations	50+ integrations: Microsoft Teams, Avaya, Genesys, Cisco, ServiceNow, Oracle
Pricing	Pricing on request
Website	ir.com
Facts checked	20 Sep 2026

IR Prognosis integrations

IR Prognosis lists 50+ integrations on its own site — the 6 named here are the ones its pages call out.

Microsoft Teams
Avaya
Genesys
Cisco
ServiceNow
Oracle

Alternatives to IR Prognosis

See all IR Prognosis alternatives →

Used IR Prognosis? Be the first to review it

The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used IR Prognosis for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.

Write a reviewTwo minutes · verified accounts only · read by an editor before it appears

Reviews come only from verified accounts. Sign in or create an account first — your e-mail is never shown.

Title

Your review

0 characters · at least 80, up to 3,000

Pros (optional · one per line)

Cons (optional · one per line)

Your name (shown with your review)

Role (optional)

Company (optional)

How long have you used it?

I've used IR Prognosis myself and this is my honest opinion — nobody paid or asked me to write it.

Posted from your verified account. Reviews appear after an editor reads them, usually within two working days.

Featured on iTechGuides

IR Prognosis is listed in our VoIP Monitoring Software directory. Add the badge to your site — it links back to this page.

<a href="https://www.itechguides.com/products/ir-prognosis/"><img src="https://www.itechguides.com/best/badge/ir-prognosis.svg" alt="Featured on iTechGuides" width="230" height="46"></a>

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update