Inkeep
Inkeep: Inkeep gives support teams visual and code-based agent building with MCP tools and citations. Ranked #16 of 29 in No Code Ai Agent Builder by our editors (7.5/10); pricing: Free plan · pricing on request; best for developer-led support teams wanting visual plus code control.
At a glance
- Editor score7.5 / 10
- PricingFree plan · pricing on request
- Best forDeveloper-led support teams wanting visual plus code control
- Free planYes
- Visual builderYes
- Facts checked24 Sep 2026
Where it wins
- Edit agents in a visual builder and TypeScript SDK with two-way sync
- Coordinate multi-agent teams with delegation and shared context
- Connect support platforms and escalate chats through MCP tools
Where it doesn't
- Enterprise pricing is contact-sales rather than published
- The Open Source plan's status is described inconsistently
- Its visual and TypeScript options may exceed simpler support needs
Our verdict on Inkeep
Inkeep is a platform for building AI chat assistants and workflows, aimed at teams creating customer-facing support assistants or internal workflows. It combines a drag-and-drop visual agent builder with a TypeScript SDK, and supports two-way editing between them. That makes it a fit for developer-led support teams that want visual authoring without giving up code-level control. Agents can work in multi-agent teams, share context, and use MCP servers, apps, and APIs as tools.
Its support workflow features are a notable strength. Inkeep lists integrations with Zendesk, Intercom, Help Scout, Freshdesk, and Front, alongside knowledge sources such as Notion, Confluence, SharePoint, Google Drive, and Document360. Agents can create support tickets through an MCP tool to escalate customer chats. Chat components, inline citations, credential and permissions management, and traces in the UI and OpenTelemetry provide further control over customer-facing behavior and visibility into agent activity. Teams seeking a support assistant connected to existing helpdesk and documentation systems should find this combination relevant.
The Open Source plan includes the Visual Builder and SDK, MCP servers and tools, observability, a UI library, and deployment to Vercel or Docker. The Enterprise plan adds unified AI search with managed RAG, cloud hosting and user management, a dedicated forward deployed engineer, training, and support; the pricing model is contact sales. Inkeep describes the free option as “Open Source,” while an FAQ says the solution is not currently open source, so buyers should clarify that distinction. Choose Inkeep for flexible agent authoring and support integrations; teams wanting a straightforward, no-code-only builder may prefer a narrower tool.
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Inkeep pricing
All 2 Inkeep plans and prices →
Inkeep fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Visual builder | Yes |
| Deployment options | Vercel, Docker; Enterprise: cloud, hybrid, or self-hosted |
| Knowledge sources | Databases, APIs, web; public documentation/help centers and private sources such as Notion and Confluence; MCP-connected sources |
| Human handoff | Yes |
| Listed integrations | Not verified |
| Custom actions | Yes |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | GDPR, HIPAA, SSO/SAML |
| Support | Community |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20 integrations: Zendesk, Intercom, Help Scout, Freshdesk, Front, Notion … See all → |
| Pricing | Free plan · pricing on request (source) |
| Website | inkeep.com |
| Facts checked | 24 Sep 2026 |
Inkeep integrations
Inkeep lists 20 integrations on its own site.
- Zendesk
- Intercom
- Help Scout
- Freshdesk
- Front
- Notion
- Confluence
- SharePoint
- Document360
- Jira
- Google Drive
- WordPress
- Framer
- Storyblok
- Prismic
- Contentful
- Mintlify
- GitBook
- Docusaurus
- Nextra
Alternatives to Inkeep
- Salesforce AgentforceA flexible agent builder with Salesforce tools and usage-based pricing to weigh.9.4
- IBM watsonx OrchestrateA governed agent platform with no-code and pro-code tools, priced for enterprise teams.9.2
- VoiceflowA visual agent builder for teams connecting customer conversations to business systems.8.8
Also Ranked In
Inkeep is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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