Hotelinking
Hotelinking: A hotel-focused guest Wi-Fi and CRM platform with deep PMS and loyalty integrations. Ranked #8 of 19 in Guest Wi-Fi Providers by our editors (8.3/10); pricing: Pricing on request; best for hotels connecting guest Wi-Fi to PMS and CRM workflows.
At a glance
- Editor score8.3 / 10
- PricingPricing on request
- Best forHotels connecting guest Wi-Fi to PMS and CRM workflows
- Free planNo
- Captive portalYes
- Founded2016 · Palma, Balearic Islands, Spain (Parc Bit)
- Facts checked24 Sep 2026
Where it wins
- PMS validation and reservation-data enrichment during Wi-Fi login
- 120 integrations spanning PMS, CRM, booking and loyalty systems
- Supports MikroTik, Cisco Meraki and Ruckus infrastructure
Where it doesn't
- Plans require contacting sales rather than self-serve purchase
- No free plan is offered
- Cloud-only deployment may not suit on-premises requirements
Our verdict on Hotelinking
Hotelinking is a cloud platform for hotel groups that combines a branded captive Wi-Fi portal with guest CRM, marketing automation and operational tools. It is aimed at mid-market and enterprise properties that want Wi-Fi access to do more than connect devices, including validating guests against reservations, enriching profiles and recognizing loyalty members. GuestMaker, WiFiBot and DeskForce extend the product across marketing, network operations and front-desk workflows, making it relevant to hotel chains coordinating several teams.
The portal supports custom splash pages, multilingual and multi-device access, real-time email and guest-data verification, and authentication through guest name, surname and room number with PMS validation. Reception-issued access codes support non-guest or day-pass users, while loyalty members can be enrolled and recognized through an API. Guest device analytics and access logging provide operational visibility. Hotelinking lists 120 integrations across property-management systems, CRMs, booking engines and loyalty programs, with named connections including Salesforce, Cendyn, HubSpot, Cisco Meraki, Aruba, MikroTik and Ruckus. Its infrastructure compatibility helps hotels align the portal with existing wireless environments.
Hotelinking uses a contact-sales pricing model and offers no free plan, so properties should expect a sales-led buying process. Deployment is cloud-based, with web and API access. Support channels include tickets, phone and documentation, and 24/7 support is available; GDPR compliance is listed for organizations with European privacy obligations. The product fits hotel groups that need coordinated guest identity, connectivity and marketing workflows, but smaller properties seeking a lightweight standalone hotspot tool may find its broader operational scope unnecessary. Hotels choosing it should be prepared to map PMS, CRM and loyalty processes as part of implementation.
Your product? Our editors can test Hotelinking in depth and publish a review, labelled as paid · from $149/mo →
Hotelinking pricing
Hotelinking fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Captive portal | Yes |
| Guest authentication | Name, surname and room number (PMS validation); reception-issued access code; loyalty-member recognition via API |
| Access vouchers | Yes |
| Bandwidth controls | Not verified |
| Cloud management | Yes |
| Guest analytics | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Tickets, Phone, Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 120+ integrations: Property-management systems (PMS), CRM systems, Booking engines, Loyalty programs via API, Cisco Meraki, Aruba … See all → |
| Pricing | Pricing on request |
| Website | hotelinking.com |
| Facts checked | 24 Sep 2026 |
Hotelinking integrations
Hotelinking lists 120+ integrations on its own site — the 11 named here are the ones its pages call out.
- Property-management systems (PMS)
- CRM systems
- Booking engines
- Loyalty programs via API
- Cisco Meraki
- Aruba
- MikroTik
- Ruckus
- Salesforce
- Cendyn
- HubSpot
See all Hotelinking integrations →
Alternatives to Hotelinking
- ANTlabs Service Platform CloudA cloud platform for centralized guest access, bandwidth management and analytics across sites.9.2
- Cloud4WiA guest Wi-Fi platform for multi-location operators that need managed access and analytics.8.9
- Guest InternetA gateway-centered guest Wi‑Fi stack for vouchers, payments and remote controls.8.8
See all Hotelinking alternatives →
Hotelinking vs the competition
- Hotelinking vs ANTlabs Service Platform Cloud
- Hotelinking vs Cloud4Wi
- Hotelinking vs Guest Internet
- Hotelinking vs Antamedia WiFi Hotspot
- Hotelinking vs Spotipo
- Hotelinking vs WiFiLAN
Compare Hotelinking with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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