Hoopla review
A broad sales gamification suite for teams that want visible performance contests.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Hoopla is a sales gamification and recognition platform for inside, remote, hybrid, and other KPI-driven teams. It supports sales, customer success, and customer support use cases by turning CRM and operational data into live leaderboards, contests, challenges, rankings, recognition events, and team communications. Results can appear through web dashboards, office displays, browser views, mobile apps, and broadcasts, while mobile push notifications and team posts keep performance updates visible across distributed teams.
Pricing is handled through a sales conversation rather than published paid tiers. The vendor advertises a 30-day trial and states that no credit card is required, but there is no free plan. That model may suit organizations that want to evaluate a broader gamification program with vendor guidance, while teams seeking transparent self-serve pricing may prefer an alternative with public plan details. Hoopla’s feature set is centered on ongoing contests, performance visibility, recognition, and rewards rather than a lightweight leaderboard alone.
Its ecosystem is a major part of the product’s fit. Integrations include Salesforce, HubSpot, Microsoft Dynamics, Pipedrive, Google Sheets, Microsoft Excel, Talkdesk, Slack, Microsoft Teams, Zapier, Webhooks, REST API, and Email. The platform is available on web, iOS, Android, and API, supporting office displays, browser dashboards, and mobile participation. Choose Hoopla if your team wants CRM-linked rankings, contests, automated win announcements, built-in points and rewards, and broad distribution across workplace channels. Consider an alternative if your organization does not track performance through measurable KPIs or requires publicly listed pricing.
Hoopla pros and cons
- Where it wins
- Real-time leaderboards cover individual and team sales rankings
- Supports contests, KPI tracking, recognition, points, and rewards
- Connects with major CRMs, collaboration tools, and APIs
- Where it doesn't
- Pricing requires a conversation with sales
- There is no free plan
- Best suited to KPI-driven teams with performance data
Hoopla fact sheet, pricing and score →
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