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HigherScore review

Freemium#8 of 25 in Cannabis CRM Software

A loyalty-focused cannabis CRM with a free entry plan and paid campaign tiers.

7.6/10Editor score
HigherScore7.6 Visit HigherScore

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

HigherScore brings loyalty, customer profiles and campaign tools together for cannabis dispensaries, brands and delivery services. Its free Starter plan makes it approachable for a single-location business beginning a loyalty program, while paid plans extend the platform for growing brands and multi-location operators. The emphasis is on repeat-customer engagement rather than wholesale operations, so it fits teams looking to manage rewards and marketing around retail customer activity.

The published plans show Starter at $0 per month with basic loyalty, email campaigns and standard analytics. Growth costs $199 per month and adds advanced loyalty tiers, SMS, email and push campaigns, and advanced analytics. Pro is $499 per month for multi-location operators and advanced needs, with a white-label mobile app add-on. Enterprise offers custom solutions, unlimited members and locations, custom integrations, dedicated support and an SLA guarantee. Growth and Pro annual options are listed, but the amounts are not shown. A 14-day free trial is also offered, with no card required.

The feature set is broad for loyalty programs: points, configurable rewards, customer profiles, purchase history, tags, segmentation, lifetime-value tracking, gamified promotions and QR-code enrollment sit alongside compliance controls, audit logs and fraud detection. POS synchronization connects points, visits and product data, and the listed integrations include Dutchie, Treez, Flowhub, Jane, Meadow, Blaze, Cova and others, plus Zapier and Make. That ecosystem supports dispensary workflows, although teams whose priority is wholesale operations or a broader CRM focus may prefer another product. HigherScore makes most sense for budget-conscious operators prioritizing loyalty and engagement, with its tier choice depending on campaign sophistication and location needs.

HigherScore pros and cons

  • Where it wins
    • Free Starter plan includes loyalty, email campaigns and standard analytics
    • Growth adds advanced tiers and SMS, email and push campaigns
    • POS sync, compliance controls and customer segmentation support day-to-day programs
  • Where it doesn't
    • Starter is limited to basic loyalty and email campaigns
    • Advanced multi-location features are reserved for higher-tier plans
    • Focused on loyalty and CRM, without wholesale workflows

HigherScore fact sheet, pricing and score →

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