Heymarket review
A structured business texting workspace for teams managing shared conversations and automated messaging.
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Heymarket is a web and mobile business messaging platform for teams communicating with customers, contractors, and employees. It brings SMS, MMS, email, and other messaging channels into shared inboxes, where teams can read, reply, assign, and manage conversations. The product also supports scheduled messages, templates, campaigns, keyword triggers, reporting, CRM integrations, and API access. It fits customer service, sales, marketing, recruiting, and operational communications that need more structure than individual texting.
Pricing is organized around four annual-billing tiers, with a minimum of two users. Standard costs $49 per user per month and includes two-way messaging, a shared inbox, unlimited contacts, templates and tags, basic reporting, and HubSpot integration. Plus costs $99 and adds lists and campaigns, automations, advanced reporting and analytics, AI Essentials, and Microsoft Teams and Zapier integrations. Pro costs $199 and adds AI Advanced, API access, advanced administration and security, plus an available Salesforce add-on. Enterprise offers custom users, custom feature configuration, white-glove onboarding, priority support, and higher-volume messaging. A 14-day free trial is available.
The product’s main strength is its workflow depth: teams can combine scheduled messages, automated triggers, keyword-based inbound actions, and scheduled multi-message campaigns with centralized conversation management. Its integration list also covers CRM, collaboration, support, calling, commerce, and calendar tools, including HubSpot, Salesforce, Slack, Zendesk, Aircall, Shopify, Google Calendar, and Google Contacts. Web, iOS, Android, and API access support varied operating environments. Heymarket suits growing teams that need shared ownership and repeatable SMS processes. Smaller teams seeking a free plan, or buyers needing API access without the Pro tier, should consider a simpler or lower-cost alternative.
Heymarket pros and cons
- Where it wins
- Shared inboxes centralize two-way SMS, MMS, email, and team assignments.
- Automations support triggers, conditions, delays, actions, and keyword workflows.
- Integrates with HubSpot, Salesforce, Teams, Zapier, Slack, and more.
- Where it doesn't
- Annual plans start at $49 per user per month, with a two-user minimum.
- API access is limited to the Pro plan.
- Advanced administration, security, and analytics require higher tiers.
Heymarket fact sheet, pricing and score →
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