Hello Retail Search
Hello Retail Search: A focused ecommerce search suite for teams linking onsite discovery to revenue. Ranked #19 of 37 in Search Analytics Software by our editors (7.1/10); pricing: Paid; best for european ecommerce teams tracking revenue.
At a glance
- Editor score7.1 / 10
- PricingPaid
- Best forEuropean ecommerce teams tracking revenue
- Free planNo
- Paid from€250/mo
- Zero-result reportingYes
- Founded2013 · Copenhagen, Denmark
- Facts checked20 Sep 2026
Where it wins
- Tracks zero-result searches, conversions, and attributed revenue
- Includes AI synonyms, personalization, typo correction, and query expansion
- Supports Shopify, Magento, WooCommerce, and other commerce platforms
Where it doesn't
- No free plan is available
- Starts at €250 per month on the Search plan
- Final pricing varies with traffic, catalog size, and implementation needs
Our verdict on Hello Retail Search
Hello Retail Search is an AI-powered site-search product for ecommerce retailers, with a focus on improving product discovery and connecting search activity to commercial outcomes. It is aimed at mid-market and enterprise ecommerce businesses that need personalized results, semantic understanding, typo tolerance, autocomplete, faceted filtering, and merchandising controls. Search teams can boost, pin, bury, and redirect results, while shoppers receive search experiences designed for web and mobile-oriented storefronts.
The published Search plan costs €250 per month, billed monthly. It includes AI synonyms, personalized results, result boosting, Search Analytics, and redirects. The plan also covers broader capabilities such as synonyms and query expansion, autocomplete, filtering and sorting, and merchandising rules. Analytics reports include search volume, clicks, click-through rates, conversions, revenue, zero-result searches, and non-converting searches. Final pricing depends on traffic, order volume, catalog size, selected features, implementation, and support, so teams should account for those variables when comparing costs. There is no free plan.
Its commerce ecosystem is a strong fit for retailers already operating on Shopify, Magento, WooCommerce, BigCommerce, PrestaShop, or Shopware, with Klaviyo also supported. Implementation options include JavaScript, REST, and GraphQL APIs, giving teams several ways to connect search with their storefront and systems. The product is particularly suitable when revenue attribution and zero-result analysis matter alongside search quality. Teams wanting a free entry point or a fixed price unaffected by traffic, catalog, implementation, or support requirements should consider a simpler alternative. For ecommerce organizations that can support a paid search layer, Hello Retail Search combines search controls with commercially focused analytics.
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Hello Retail Search pricing
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Hello Retail Search fact sheet
| Free plan | No |
|---|---|
| Paid from | €250/mo |
| Query volume | Not verified |
| Zero-result reporting | Yes |
| Search conversion tracking | Yes |
| Result click analytics | Yes |
| Data retention | Not verified |
| Ecommerce search support | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Phone, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 7 integrations: Shopify, Magento, WooCommerce, BigCommerce, PrestaShop, Shopware … |
| Pricing | Paid (source) |
| Website | helloretail.com |
| Facts checked | 20 Sep 2026 |
Hello Retail Search integrations
Hello Retail Search lists 7 integrations on its own site.
- Shopify
- Magento
- WooCommerce
- BigCommerce
- PrestaShop
- Shopware
- Klaviyo
Alternatives to Hello Retail Search
- Prefixbox Search AnalyticsDeep search analytics for retailers tracking relevance, engagement, and revenue.9.4
- Seekora AnalyticsAffordable search analytics with strong ecommerce coverage and flexible event tracking.9.2
- FindTuner InsightsA focused analytics platform for linking search behavior, merchandising, and conversions.8.9
See all Hello Retail Search alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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