GetWFM
GetWFM: A capable free attendance and scheduling platform with paid tiers for growing operations. Ranked #24 of 34 in Workforce Management Software by our editors (7.0/10); pricing: Free plan; best for budget-conscious teams prioritizing attendance.
At a glance
- Editor score7.0 / 10
- PricingFree plan
- Best forBudget-conscious teams prioritizing attendance
- Free planYes
- Demand forecastingYes
- Facts checked22 Sep 2026
Where it wins
- Free plan includes scheduling, attendance, adherence, and time off
- Unlimited employees on every listed plan
- Payroll exports, analytics, and API access support operations
Where it doesn't
- Free plan limits teams, timezone, and history
- Inbound forecasting requires an Enterprise add-on
- Published platforms are web and API
Our verdict on GetWFM
GetWFM is cloud-based workforce management software from TixTime, LLC for contact centers, including inbound, outbound, multichannel, and BPO operations. Its scope covers employee scheduling, attendance tracking, schedule adherence, time-off management, team administration, analytics, payroll exports, and API access. Teams focused on attendance and schedule control can use the platform across unlimited employees on every listed plan.
Pricing is structured around a free Team plan and two paid tiers. Team is free forever and supports three teams, one timezone, and one month of history, with scheduling, attendance, team management, time off, adherence, payroll exports, and a basic API. Workforce uses hourly pricing via contact sales and adds 15 teams, three timezones, unlimited history, business support, role-based permissions, audit logs, configuration profiles, customizable types and rules, and a complete API. Enterprise uses a contact-sales implementation plan and adds unlimited teams and timezones, developer support, a dedicated contact, change management, custom onboarding, custom domains and email, and custom agreements.
The strongest fit is a budget-conscious contact center that needs core workforce controls without a paid entry point. Scheduling includes breaks, meetings, states, availability, interval coverage, drag-and-drop editing, and direct communication, while adherence includes weighted scoring, trends, automatic calculations, and exception approvals. Analytics, report exports, warehouse integrations, HR integrations, and payroll exports extend its operational reach. Forecasting is available as an Enterprise add-on, so teams that require forecasting as a standard starting capability should consider alternatives. The published platform options are web and API, making GetWFM a better fit for browser-based operations and API-connected workflows than for teams seeking a stated mobile experience.
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GetWFM pricing
All 3 GetWFM plans and prices →
GetWFM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Demand forecasting | Yes |
| Coverage optimization | Yes |
| Intraday management | Not verified |
| Time & attendance | Yes |
| Employee mobile app | Not verified |
| Demand data sources | Not verified |
| Employee limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: Basic API, Complete API, Payroll exports, HR integrations, Data warehouse integrations |
| Pricing | Free plan (source) |
| Website | getwfm.com |
| Facts checked | 22 Sep 2026 |
GetWFM integrations
GetWFM lists 5 integrations on its own site.
- Basic API
- Complete API
- Payroll exports
- HR integrations
- Data warehouse integrations
Alternatives to GetWFM
- Quinyx Workforce ManagementA comprehensive choice for enterprise workforce planning, scheduling, time capture, and compliance.9.4
- TCP Workforce ManagementBroad workforce management coverage with a low published annual starting price.9.3
- Fourth Workforce ManagementA broad workforce management suite for planning, scheduling, compliance, and employee coordination.9.2
Also Ranked In
GetWFM is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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