Floatbot AI
Floatbot AI: A broad contact-center AI platform built around voice, orchestration, and human handoff. Ranked #27 of 41 in AI Agent Platforms by our editors (6.8/10); pricing: Pricing on request; best for contact centers prioritizing voice and handoff.
At a glance
- Editor score6.8 / 10
- PricingPricing on request
- Best forContact centers prioritizing voice and handoff
- Free planNo
- Deployment modelBoth
- Facts checked21 Sep 2026
Where it wins
- Supports voice, chat, SMS, and email AI agents
- Offers no-code building, multi-agent orchestration, and RAG
- Connects with major telephony and contact-center platforms
Where it doesn't
- No free plan is available
- Published tiers show Contact Sales rather than monetary prices
- Lower tiers impose limits on calls, sessions, sources, and history
Our verdict on Floatbot AI
Floatbot AI is a conversational and agentic automation platform for enterprises, contact centers, insurers, banks, lenders, healthcare organizations, and BPOs. It supports voice AI agents for inbound and outbound calls alongside chat, SMS, and email agents. The platform also includes no-code or low-code creation, workflow automation, knowledge search, analytics, real-time agent assist, and warm handoff to human agents with context. Deployment options include cloud, private cloud, hybrid, and on-premises environments, with web, iOS, Android, API, and self-hosted availability.
Pricing is organized into Lite, Essential, Growth, and Enterprise tiers, with Contact Sales shown instead of public monetary amounts. Lite supports up to 2 concurrent calls, 10 concurrent chat sessions, 5 knowledge-base sources, a 2 MB upload limit, and 30 days of maximum history. Essential raises those limits to 25 calls, 100 chat sessions, 20 sources, 10 MB, and 90 days. Growth provides up to 75 calls, 500 chat sessions, 50 sources, 25 MB, and 180 days. Enterprise adds unlimited calls, chat sessions, and knowledge-base sources, no upload limit, forever maximum history, and custom speech transcription pricing. A free plan is not available, while a free trial is promoted.
Floatbot AI’s strongest fit is contact-center work that needs voice automation connected to existing systems. Integrations include Twilio, Plivo, Salesforce, Zendesk, Genesys, Cisco, Five9, WhatsApp, Slack, Telegram, Facebook Messenger, and Google Calendar. Agent M supports multi-agent orchestration, while RAG-based cognitive search grounds responses in knowledge sources. Visual workflows, API interfaces, test labs, conversation analytics, voice biometrics, and two-factor authentication extend the platform beyond basic chatbot creation. Choose Floatbot AI when voice, human handoff, and deployment flexibility matter most; organizations seeking transparent self-serve pricing or a free plan should consider alternatives.
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Floatbot AI pricing
All 4 Floatbot AI plans and prices →
Floatbot AI fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Deployment model | Both |
| Visual agent builder | Yes |
| Multi-agent support | Yes |
| Knowledge grounding | Yes |
| Voice agent support | Yes |
| Human handoff | Yes |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, HIPAA, 2FA |
| Support | Email, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 12 integrations: Twilio, Plivo, Salesforce, Zendesk, Genesys, Cisco … See all → |
| Pricing | Pricing on request (source) |
| Website | floatbot.ai |
| Facts checked | 21 Sep 2026 |
Floatbot AI integrations
Floatbot AI lists 12 integrations on its own site.
- Twilio
- Plivo
- Salesforce
- Zendesk
- Genesys
- Cisco
- Five9
- Slack
- Telegram
- Facebook Messenger
- Google Calendar
See all Floatbot AI integrations →
Alternatives to Floatbot AI
- UiPath Agentic AutomationA governed platform for coordinating agents, robots, APIs, workflows, and people.9.4
- Workato AgenticA governed low-code platform for connecting AI agents to business systems and workflows.9.3
- StackAIA broad agent platform for enterprise workflows, governance, and private deployment.9.2
See all Floatbot AI alternatives →
Also Ranked In
Floatbot AI is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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