Fireberry review
A flexible CRM with free options, broad workflows, and sales tiers that scale in cost.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Fireberry is a cloud CRM for businesses managing sales, customer service, marketing, and broader workflows in one configurable system. Its feature set covers lead and deal management, visual pipelines, customer records, dashboards, ticket management, team inboxes, workflow automations, electronic signatures, mobile CRM applications, and AI for lead scoring, ticket prioritization, and content generation. It is suited to teams that need more than a basic sales database and want to adapt records, pages, objects, and permissions to their operations.
Pricing is divided between general Fireberry plans and dedicated Sales plans. Personal is free forever for personal use and includes up to 3 projects. Small Team costs $15 per user per month on monthly billing for commercial use, up to 10 projects, and 300+ components. Enterprise costs $35 per user per month on monthly billing and adds unlimited projects while retaining 300+ components. Sales Free costs $0 per user per month and includes unlimited deals, Google and Office 365 calendar sync, a mobile app, integrations, and API connections. Sales Standard costs $45 per user per month on annual billing and adds pipeline management, ticket management, and dashboards and analytics. Sales Professional costs $57 and adds 50 automations, custom pages, electronic signatures, and a team inbox. Sales Enterprise costs $94 and adds unlimited accounts, 500 automations, advanced data security options, and custom permissions.
The platform fits teams that want sales and service workflows connected to a wider business system. Integrations include Gmail, Google Calendar, Google Contacts, Office 365, Outlook, Facebook Leads, Aircall, Make, Zapier, WhatsApp, API connections, and webhooks, with web, iOS, and Android access. The main trade-off is breadth across multiple plans: teams needing only simple contact or deal tracking may not need its configurable objects, ticketing, AI, and automation options, while growing commercial teams can choose it when customization and cross-functional CRM coverage matter more than a low-cost advanced sales tier.
Fireberry pros and cons
- Where it wins
- Free options include personal and sales-focused plans
- Custom fields, pages, objects, permissions, and workflow automations
- Sales, service, marketing, mobile, API, and integration coverage
- Where it doesn't
- Sales features become substantially more expensive at higher tiers
- Personal is limited to personal use and up to 3 projects
- Advanced capabilities are split across multiple pricing sections
Fireberry fact sheet, pricing and score →
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