Fetch
Fetch: A focused Google review tool with multichannel requests and multi-business plans. Ranked #150 of 164 in Review Management Software by our editors (3.0/10); pricing: 30-day trial; best for small businesses collecting Google reviews.
At a glance
- Editor score3.0 / 10
- Pricing30-day trial
- Best forSmall businesses collecting Google reviews
- Free planNo
- Request channelsMultichannel
- Facts checked22 Sep 2026

Where it wins
- Requests through SMS, email, QR codes, NFC cards, and social posters
- Private feedback helps route dissatisfied customers away from public reviews
- Multi-business plans include centralized feedback and Google review management
Where it doesn't
- Web-only access limits platform flexibility
- Google is the listed review source
- SMS credits are capped by subscription tier
Our verdict on Fetch
Fetch is a web-based review management platform for businesses that want to collect customer feedback and manage Google reviews. It supports public Google review requests through SMS, email, QR codes, email signatures, NFC cards, and social posters. Customers can also submit private feedback, while businesses can respond to reviews and manage multiple businesses from a centralized dashboard. The product is especially well suited to small businesses focused on Google review collection, with larger subscription tiers for organizations managing more businesses.
Its strongest angle is request-channel breadth. A business can use direct SMS and email requests alongside offline collection methods such as QR codes, NFC cards, and social posters. Private feedback gives customers a separate path for sharing dissatisfaction, and the client feedback dashboard brings that input together with in-app Google review management. User management is included in the Standard, Medium, and Large subscriptions, giving teams a shared administrative layer rather than limiting the product to a single operator.
The subscription structure is organized around business and SMS-credit limits. Standard supports up to 1 business with 30 SMS credits per month; Medium supports up to 5 businesses with 150 SMS credits; and Large supports up to 15 businesses with 450 SMS credits. Each of those tiers includes the dashboard, Google review management, QR code generation, and user management. An Enterprise Plan adds custom solutions and tailored plans for large organizations or specialized requirements, while a 30-day trial provides time to assess the workflow. Fetch fits teams that prioritize Google reviews and multiple collection channels. Businesses needing broader review-source coverage, integrations, or a non-web platform should consider alternatives.
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Fetch pricing
All 4 Fetch plans and prices →
Fetch fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Review sources | |
| Request channels | Multichannel |
| Location limit | 1 locations |
| Monitoring alerts | Not verified |
| AI response assistance | Not verified |
| Review display widgets | Not verified |
| Free trial | 30 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | 30-day trial (source) |
| Website | fetch.review |
| Facts checked | 22 Sep 2026 |
Alternatives to Fetch
- BirdeyeA broad review-management suite for monitoring, responding to, and promoting feedback.9.3
- ProvenExpertA broad review management platform with multichannel collection, verification, and analytics.9.1
- ReputationA broad review-management suite for multi-location organizations that need mobile workflows.8.9
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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