FeedbackRobot
FeedbackRobot: A broad feedback workflow suite with a useful free plan and clear AI-action limits. Ranked #58 of 164 in Review Management Software by our editors (3.2/10); pricing: Free plan; best for small teams needing feedback workflows.
At a glance
- Editor score3.2 / 10
- PricingFree plan
- Best forSmall teams needing feedback workflows
- Free planYes
- Paid from$99/mo
- Request channelsMultichannel
- Facts checked22 Sep 2026
Where it wins
- Monitors reviews across eight named public platforms
- Combines surveys, AI replies, escalations, and a shared inbox
- Free plan includes widgets, automation, and no time limit
Where it doesn't
- Free plan is limited to two locations
- Paid plans start at $99 per business per month
- AI actions are capped by plan
Our verdict on FeedbackRobot
FeedbackRobot is a cloud-based review monitoring and customer feedback management platform for local businesses, hospitality groups, agencies, and multi-location brands. It brings public review monitoring, sentiment scoring, AI-drafted responses, surveys, automated resolutions, escalations, and team collaboration into one workspace. Small teams can use it to collect feedback through email, SMS, and WhatsApp while also managing incoming reviews and displaying testimonials through feedback walls and embeddable widgets.
Its freemium pricing makes the entry point notable. The Free plan costs $0, has no time limit, requires no credit card, and includes 25 AI actions, 10 drafts, 10 surveys, and 5 assets. Agent Pro costs $99 per business per month and adds 1,000 AI actions monthly, 2 workspaces, custom branding, unlimited touchpoints, and video and voice testimonials. Agent Advanced costs $199 monthly with 5,000 AI actions, 10 workspaces, whitelabeling, custom domains, vanity URLs, and unlimited touchpoints. Agent Enterprise costs $399 monthly and adds 20,000 AI actions, 50 workspaces, a dedicated account manager, single sign-on, API access, and custom AI training.
The platform covers Google, Tripadvisor, Booking.com, Agoda, Yelp, Facebook, Zomato, and OpenTable, with integrations including Salesforce, Shopify, Stripe, Amadeus, Cin7, and its API. Workflow automations can use triggers, conditions, waits, and actions, giving teams room to formalize follow-up and escalation processes. The Free plan’s two-location limit makes it a better fit for smaller operations than larger multi-location programs. Teams needing higher capacity, more workspaces, custom branding, or enterprise controls should consider the corresponding paid tier; organizations seeking a narrower review-monitoring tool may find this broader feedback workflow scope unnecessary.
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FeedbackRobot pricing
All 4 FeedbackRobot plans and prices →
FeedbackRobot fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $99/mo |
| Review sources | Google, Tripadvisor, Booking.com, Agoda, Yelp, Facebook, Zomato, OpenTable |
| Request channels | Multichannel |
| Location limit | 2 locations |
| Monitoring alerts | Yes |
| AI response assistance | Yes |
| Review display widgets | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 18 integrations: Agoda, Amadeus, API, Booking.com, Cin7, Customer Import … See all → |
| Pricing | Free plan (source) |
| Website | feedbackrobot.com |
| Facts checked | 22 Sep 2026 |
FeedbackRobot integrations
FeedbackRobot lists 18 integrations on its own site.
- Agoda
- Amadeus
- API
- Booking.com
- Cin7
- Customer Import
- Delphi
- Embed
- QR Code
- Salesforce
- Shopify
- Stripe
- Tripadvisor
- Yelp
- Zomato
- OpenTable
See all FeedbackRobot integrations →
Alternatives to FeedbackRobot
- BirdeyeA broad review-management suite for monitoring, responding to, and promoting feedback.9.3
- ProvenExpertA broad review management platform with multichannel collection, verification, and analytics.9.1
- ReputationA broad review-management suite for multi-location organizations that need mobile workflows.8.9
See all FeedbackRobot alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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