Elementool
Elementool: A configurable issue tracker with workflows, reporting, time tracking, and roadmap tools. Ranked #35 of 41 in Issue Tracking Software by our editors (5.7/10); pricing: 30-day trial; best for teams needing configurable issue administration.
At a glance
- Editor score5.7 / 10
- Pricing30-day trial
- Best forTeams needing configurable issue administration
- Free planNo
- Paid from$29.99/mo
- Custom workflowsYes
- Founded2000
- Facts checked20 Sep 2026
Where it wins
- Customizable forms and unlimited issue fields
- Workflows, notifications, history trails, and change tracking
- Reports, time tracking, roadmaps, and API access
Where it doesn't
- No permanent free plan
- New customers pay $89.99 per month
- Integrations focus on related Elementool tools
Our verdict on Elementool
Elementool is a web-based issue and bug-tracking application for software companies and business websites. It supports collecting, prioritizing, assigning, updating, and reporting on issues, making it suited to teams that need configurable issue administration rather than a minimal task list. Users can work through the web application or connect through its web services API and SOAP interfaces. The product is hosted online and supports unlimited users.
The published plans show two monthly prices. Existing Elementool customers pay $29.99 per month, while new Elementool customers pay $89.99 per month. Both plans include Issue Tracking and unlimited users. A 30-day trial is available, but there is no permanent free plan. Across the issue-tracking workflow, Elementool provides custom forms and unlimited fields, issue prioritization and assignment, file attachments, message boards, advanced reports, filters, charts, history trails, and change tracking. Configurable workflows, custom events, email and SMS notifications, and time tracking add control for teams managing structured processes.
Elementool’s broader fit comes from its related tools and planning features. Its listed integrations include Help Desk, Test Cases, Time Tracking, File Sharing, and Forums, while personal roadmaps and issue scheduling support forward planning. This makes it a practical choice for teams already aligned with Elementool’s surrounding toolset or those that value detailed issue records and configurable workflows. Teams seeking a permanent free tier, a lower new-customer price, or a broader integration ecosystem should consider alternatives instead.
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Elementool pricing
All 2 Elementool plans and prices →
Elementool fact sheet
| Free plan | No |
|---|---|
| Paid from | $29.99/mo |
| Custom workflows | Yes |
| Workflow automation | Yes |
| Roadmaps | Yes |
| Time tracking | Yes |
| Single sign-on | Not verified |
| Deployment | Cloud |
| Free trial | 30 days |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | PCI DSS |
| Support | Email, Phone, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: Help Desk, Test Cases, Time Tracking, File Sharing, Forums |
| Pricing | 30-day trial (source) |
| Website | elementool.com |
| Facts checked | 20 Sep 2026 |
Elementool integrations
Elementool lists 5 integrations on its own site.
- Help Desk
- Test Cases
- Time Tracking
- File Sharing
- Forums
Alternatives to Elementool
- JiraA mature, broad issue tracker with flexible views, automation, and a free tier.9.4
- YouTrackA value-focused issue tracker with agile planning, helpdesk, automation, and AI.9.2
- OpenProjectA broad open-source workspace for teams combining issue tracking with project planning.9.1
See all Elementool alternatives →
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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