Dotdigital
Dotdigital: A broad marketing automation platform for teams that need commercial integrations. Ranked #17 of 25 in Nonprofit Marketing Software by our editors (7.5/10); pricing: Pricing on request · 14-day trial; best for teams needing broad commercial integrations.
At a glance
- Editor score7.5 / 10
- PricingPricing on request · 14-day trial
- Best forTeams needing broad commercial integrations
- Free planNo
- Founded1999 · London, United Kingdom
- Facts checked20 Sep 2026
Where it wins
- Automates journeys across email, SMS, WhatsApp, and web
- Combines segmentation, customer profiles, forms, and analytics
- Connects with commerce, CRM, and enterprise platforms
Where it doesn't
- No permanent free plan; the free offering is a 14-day trial
- Pricing is tailored to contacts and planned message volume
- Not designed specifically around nonprofit marketing needs
Our verdict on Dotdigital
Dotdigital is a cloud marketing platform for organizations managing customer data, campaigns, and automated journeys. Its capabilities cover email campaign creation, audience segmentation, landing pages, surveys, forms, customer profiles, reporting, and AI-assisted audience and content tools. Cross-channel support includes email, SMS, WhatsApp, web personalization, mobile app push, and other channels. For nonprofit teams, it is most relevant when broad marketing automation and integration needs matter more than a nonprofit-specific product focus.
Pricing is handled through contact sales rather than published standard tiers. The commercial model is tailored using marketable contacts and planned message volume, so teams will need to discuss their requirements before choosing a plan. There is no permanent free plan; the available free offering is a 14-day trial. That structure may suit organizations with defined campaign volumes and more involved buying processes, but it gives smaller teams less upfront pricing clarity.
Integration breadth is a central strength. Dotdigital lists connections with Adobe Commerce, BigCommerce, Microsoft Dynamics, Oracle, Salesforce, Shopify, Shopware, and Trustpilot, while its category specifications include 200 native integrations. The platform also includes email split testing for subject lines, content, and send times, plus automated workflows and single customer views. Choose Dotdigital if your team needs a wide set of channels, segmentation, testing, analytics, and commercial ecosystem connections. Consider an alternative if a permanent free plan, public tier pricing, or nonprofit-specific workflows are essential.
Your product? Our editors can test Dotdigital in depth and publish a review, labelled as paid · from $149/mo →
Dotdigital pricing
Dotdigital fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Nonprofit discount | Not verified |
| Email campaigns | Not verified |
| Social campaigns | Not verified |
| Marketing automation | Not verified |
| Landing pages | Yes |
| Analytics and reporting | Not verified |
| Audience limit | Not verified |
| Free trial | 14 days |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | ISO 27001, GDPR, 2FA |
| Support | Email, Live chat, Phone, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 200+ integrations: Adobe Commerce, BigCommerce, Microsoft Dynamics, Oracle, Salesforce, Shopify … See all → |
| Pricing | Pricing on request · 14-day trial |
| Website | dotdigital.com |
| Facts checked | 20 Sep 2026 |
Dotdigital integrations
Dotdigital lists 200+ integrations on its own site — the 8 named here are the ones its pages call out.
- Adobe Commerce
- BigCommerce
- Microsoft Dynamics
- Oracle
- Salesforce
- Shopify
- Shopware
- Trustpilot
See all Dotdigital integrations →
Alternatives to Dotdigital
- GivingtechA broad free platform for nonprofit fundraising, donor management and marketing.9.4
- Action NetworkA focused platform for advocacy campaigns, grassroots organizing, and supporter engagement.9.2
- Engaging NetworksA broad nonprofit engagement platform for fundraising, advocacy, automation, and events.9.0
See all Dotdigital alternatives →
Also Ranked In
Dotdigital is ranked in 6 of our directories.
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Featured on iTechGuides
Dotdigital is listed in our Nonprofit Marketing Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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