Datto SaaS Protection review
A focused MSP backup platform with broad recovery controls for two major suites.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Datto SaaS Protection is a cloud-to-cloud backup and recovery product built for managed service providers serving small and medium-sized businesses. It covers Microsoft 365 services including Exchange, OneDrive, SharePoint, Teams, Calendar, Contacts and Tasks, alongside Google Workspace services including Gmail, Calendar, Contacts, Drive and Shared Drives. Administrators manage protection through a centralized web portal, with API access also available.
Its strongest area is recovery depth. Automated backups run up to three times daily, while point-in-time, granular and non-destructive restore options support recovery from accidental deletion, malicious activity, ransomware and SaaS outages. Cross-user restore can move protected content between users, and backup search and export include PST export for Exchange mail. Configurable or indefinite retention adds control over how long recovery data is kept, while ransomware recovery can return systems to a pre-attack point in time.
The operational layer is designed for MSP workflows rather than individual teams. Backup success reporting and audit logging through the Reporting interface help with centralized oversight across supported customer environments. Pricing is partner-customized, and the product does not offer a free plan; a 14-day free trial is available. Datto SaaS Protection is a strong fit for MSPs standardizing backup and recovery across Microsoft 365 and Google Workspace. Organizations seeking a consumer-oriented backup tool or coverage beyond these ecosystems should consider a different product.
Datto SaaS Protection pros and cons
- Where it wins
- Backs up Microsoft 365 and Google Workspace up to three times daily
- Supports granular, cross-user, non-destructive and point-in-time restores
- Includes retention controls, PST export, audit logs and ransomware recovery
- Where it doesn't
- Pricing is partner-customized and requires contacting sales
- There is no free plan
- Built exclusively for managed service providers
Datto SaaS Protection fact sheet, pricing and score →
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