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Datadog ServiceNow Integration

Free#5 of 11 in ServiceNow Marketplace Apps

Datadog ServiceNow Integration: A free integration for routing Datadog alerts and events into ServiceNow workflows. Ranked #5 of 11 in ServiceNow Marketplace Apps by our editors (8.5/10); pricing: Free plan; best for teams routing Datadog alerts into ServiceNow.

8.5/10Editor score
Visit Datadog
Datadog ServiceNow Integration8.5 Visit Datadog

At a glance

  • Editor score
    8.5 / 10
  • Pricing
    Free plan
  • Best for
    Teams routing Datadog alerts into ServiceNow
  • Free plan
    Yes
  • Paid from
    Free
  • App type
    Integration
  • Founded
    2010 · New York City, New York, United States
  • Facts checked
    24 Sep 2026

  • Where it wins

    • Sends Datadog alerts and events to ServiceNow
    • Creates ServiceNow incidents from Datadog notifications
    • Synchronizes incident handling across both platforms

  • Where it doesn't

    • Designed for teams running both Datadog and ServiceNow
    • Focused on alert, event, and incident workflows
    • Capabilities depend on product editions and configuration

Our verdict on Datadog ServiceNow Integration

Datadog ServiceNow Integration connects monitoring alerts and events from Datadog with ServiceNow incident and event workflows. It is aimed at mid-market and enterprise teams already running both products, particularly those that want operational response and ticketing handled in ServiceNow while retaining Datadog for observability. The integration supports instance configuration, incident creation from Datadog notifications, and synchronization of operational incident handling. It is available as a cloud integration with web and API access.

The listing is free, but the integration is presented as part of Datadog’s commercial platform rather than as a standalone paid app. Its published scope is direct: send Datadog alerts or events to ServiceNow, create incidents, and connect with ServiceNow Event Management. The emphasis is on moving monitoring signals into existing ServiceNow workflows, not on broad workflow design or a separate automation suite. Teams whose main need is this handoff have a clear fit; those seeking a wider set of service-management functions should compare alternatives.

Compatibility and operation depend on the Datadog and ServiceNow editions and on integration configuration. The documented modules are Incident Management and Event Management, with workflow automation and REST API support. Support is through documentation. Choose this integration if your team uses both platforms and wants alert-driven incident handling in ServiceNow. It is less suited to teams that do not run Datadog, or that need broader capabilities beyond connecting Datadog monitoring to ServiceNow operations.

Your product? Our editors can test Datadog ServiceNow Integration in depth and publish a review, labelled as paid · from $149/mo →

Datadog ServiceNow Integration pricing

Plans Free planFree Free to use — no paid tier required for the core job.
See plans on datadoghq.com

Datadog ServiceNow Integration fact sheet

Free planYes
Paid fromFree
App typeIntegration
Supported ServiceNow areasIncident Management; Event Management
Mobile supportNot verified
Workflow automationYes
REST APIYes
Free trialNot verified
DeploymentCloud
PlatformsWeb
SupportDocs
Built forMid-market, Enterprise (editorial estimate)
Integrations1 integrations: ServiceNow See all →
PricingFree plan
Websitedatadoghq.com
Facts checked24 Sep 2026

Datadog ServiceNow Integration integrations

Datadog ServiceNow Integration lists 1 integrations on its own site.

  • ServiceNow

See all Datadog ServiceNow Integration integrations →

Alternatives to Datadog ServiceNow Integration

See all Datadog ServiceNow Integration alternatives →

Datadog ServiceNow Integration vs the competition

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Featured on iTechGuides

Featured on iTechGuides — Datadog ServiceNow Integration 8.5/10

Datadog ServiceNow Integration is listed in our ServiceNow Marketplace Apps directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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