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Head-to-head · ServiceNow Marketplace Apps

Datadog ServiceNow Integration vs Okta Integration for ServiceNow

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Datadog ServiceNow Integration #5 in ServiceNow Marketplace Apps 8.5/10 Free plan Free plan✓ 2 of 4 features Visit Datadog
Okta Integration for ServiceNow #6 in ServiceNow Marketplace Apps 8.4/10 Pricing on request ✓ 0 of 4 features Visit Okta

Datadog ServiceNow Integration leads on 0 checks, Okta Integration for ServiceNow on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDatadog ServiceNow Integration · 8.5/10
  • Free planonly Datadog ServiceNow Integration
  • Most featuresDatadog ServiceNow Integration · 2 of 4

Datadog ServiceNow Integration scores higher on our rubric for servicenow marketplace apps: 8.5 against 8.4 out of 10; our editors rank them #5 and #6.

Datadog ServiceNow Integration is the better fit for teams routing Datadog alerts into ServiceNow. Okta Integration for ServiceNow is the better fit for organizations provisioning ServiceNow access with Okta.

  • Datadog ServiceNow Integration fits best

    Teams routing Datadog alerts into ServiceNow

  • Okta Integration for ServiceNow fits best

    Organizations provisioning ServiceNow access with Okta

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Side by side

Feature Datadog ServiceNow Integration 8.5/10 Visit ↗ Okta Integration for ServiceNow 8.4/10 Visit ↗
At a glance
Editor score 8.5 8.4
Ranking #5 in ServiceNow Marketplace Apps #6 in ServiceNow Marketplace Apps
Best for Teams routing Datadog alerts into ServiceNow Organizations provisioning ServiceNow access with Okta
Pricing model Free Paid
Starting price Free plan Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Integrations 1 integrations 1 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Datadog ServiceNow Integration 2/4 · Okta Integration for ServiceNow 0/4
Mobile support Not checked yet Not checked yet
Workflow automation ✓ (best) Not checked yet
REST API ✓ (best) Not checked yet
Free trial Not checked yet Not checked yet
Specs
App type Integration Integration
Supported ServiceNow areas Incident Management; Event Management ServiceNow
Our review
Pros
  • Sends Datadog alerts and events to ServiceNow
  • Creates ServiceNow incidents from Datadog notifications
  • Synchronizes incident handling across both platforms
  • Provides single sign-on for ServiceNow through Okta.
  • Supports user provisioning, deprovisioning, and lifecycle management.
  • Centralizes access administration and Okta-based authentication policies.
Cons
  • Designed for teams running both Datadog and ServiceNow
  • Focused on alert, event, and incident workflows
  • Capabilities depend on product editions and configuration
  • Focused on ServiceNow rather than a broad marketplace app.
  • Pricing and availability depend on the Okta subscription.
  • The listed integration scope covers ServiceNow only.
Our verdict

Datadog ServiceNow Integration connects monitoring alerts and events from Datadog with ServiceNow incident and event workflows. It is aimed at mid-market and enterprise teams already running both products, particularly those that want…

Read the review →

Okta Integration for ServiceNow connects ServiceNow with Okta’s identity platform, bringing sign-on and identity lifecycle capabilities into Okta’s access administration. It is intended for organizations that want to standardize…

Read the review →
  1. Datadog ServiceNow IntegrationServiceNow Marketplace Apps 8.5Free plan
  2. Okta Integration for ServiceNowServiceNow Marketplace Apps 8.4Pricing on request

Strengths and trade-offs

  • Datadog ServiceNow Integration — where it wins

    • Sends Datadog alerts and events to ServiceNow
    • Creates ServiceNow incidents from Datadog notifications
    • Synchronizes incident handling across both platforms

    Where it doesn't

    • Designed for teams running both Datadog and ServiceNow
    • Focused on alert, event, and incident workflows
    • Capabilities depend on product editions and configuration

  • Okta Integration for ServiceNow — where it wins

    • Provides single sign-on for ServiceNow through Okta.
    • Supports user provisioning, deprovisioning, and lifecycle management.
    • Centralizes access administration and Okta-based authentication policies.

    Where it doesn't

    • Focused on ServiceNow rather than a broad marketplace app.
    • Pricing and availability depend on the Okta subscription.
    • The listed integration scope covers ServiceNow only.
  • Datadog ServiceNow Integration8.5/10 · Free plan

    A free integration for routing Datadog alerts and events into ServiceNow workflows.

    Visit DatadogFull verdict →
  • Okta Integration for ServiceNow8.4/10 · Pricing on request

    A focused Okta integration for managing ServiceNow sign-on and user access.

    Visit OktaFull verdict →

More comparisons

All ServiceNow marketplace apps comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update