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Head-to-head · ServiceNow Marketplace Apps

ServiceNow Integration Hub vs Datadog ServiceNow Integration

Updated Oct 2026
Both researched from official sources
3 checks side by side

Higher score ServiceNow Integration Hub #2 in ServiceNow Marketplace Apps 9.1/10 Pricing on request ✓ 0 of 4 features Visit ServiceNow

Datadog ServiceNow Integration #5 in ServiceNow Marketplace Apps 8.5/10 Free plan Free plan✓ 2 of 4 features Visit Datadog

ServiceNow Integration Hub leads on 0 checks, Datadog ServiceNow Integration on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreServiceNow Integration Hub · 9.1/10
Free planonly Datadog ServiceNow Integration
Most featuresDatadog ServiceNow Integration · 2 of 4

ServiceNow Integration Hub scores higher on our rubric for servicenow marketplace apps: 9.1 against 8.5 out of 10; our editors rank them #2 and #5.

ServiceNow Integration Hub is the better fit for enterprises automating workflows across systems. Datadog ServiceNow Integration is the better fit for teams routing Datadog alerts into ServiceNow.

ServiceNow Integration Hub fits best
Enterprises automating workflows across systems
Datadog ServiceNow Integration fits best
Teams routing Datadog alerts into ServiceNow

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Side by side

Show only differences

Feature	ServiceNow Integration Hub 9.1/10 Visit ↗	Datadog ServiceNow Integration 8.5/10 Visit ↗
At a glance
Editor score	9.1	8.5
Ranking	#2 in ServiceNow Marketplace Apps	#5 in ServiceNow Marketplace Apps
Best for	Enterprises automating workflows across systems	Teams routing Datadog alerts into ServiceNow
Pricing model	Paid	Free
Starting price	Pricing on request	Free plan
Free plan	Not checked yet	✓ (best)
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Community, Docs	Docs
Integrations	4 integrations	1 integrations
Built for	Enterprise	Mid-market, Enterprise
Features ServiceNow Integration Hub 0/4 · Datadog ServiceNow Integration 2/4
Mobile support	Not checked yet	Not checked yet
Workflow automation	Not checked yet	✓ (best)
REST API	Not checked yet	✓ (best)
Free trial	Not checked yet	Not checked yet
Specs
App type	Not checked yet	Integration
Supported ServiceNow areas	Not checked yet	Incident Management; Event Management
Our review
Pros	Prebuilt spokes and reusable actions support repeatable integrations. Custom spokes and REST, SOAP, JDBC, and JSON steps extend connectivity. Inbound APIs, webhooks, and Remote Tables cover varied integration patterns.	Sends Datadog alerts and events to ServiceNow Creates ServiceNow incidents from Datadog notifications Synchronizes incident handling across both platforms
Cons	Pricing is quote-based rather than published as fixed plan amounts. Cloud deployment only; self-hosted deployment is not supported. Its focus on ServiceNow workflows may not fit teams seeking a standalone integration hub.	Designed for teams running both Datadog and ServiceNow Focused on alert, event, and incident workflows Capabilities depend on product editions and configuration
Our verdict	ServiceNow Integration Hub connects API-enabled enterprise systems with ServiceNow workflows. It is aimed at enterprise platform owners, integration leaders, and developers building cross-system automation on the ServiceNow AI Platform. A… Read the review →	Datadog ServiceNow Integration connects monitoring alerts and events from Datadog with ServiceNow incident and event workflows. It is aimed at mid-market and enterprise teams already running both products, particularly those that want… Read the review →

ServiceNow Integration HubServiceNow Marketplace Apps 9.1Pricing on request
D Datadog ServiceNow IntegrationServiceNow Marketplace Apps 8.5Free plan

Compare the top tools in

Strengths and trade-offs

ServiceNow Integration Hub — where it wins
- Prebuilt spokes and reusable actions support repeatable integrations.
- Custom spokes and REST, SOAP, JDBC, and JSON steps extend connectivity.
- Inbound APIs, webhooks, and Remote Tables cover varied integration patterns.
Where it doesn't
- Pricing is quote-based rather than published as fixed plan amounts.
- Cloud deployment only; self-hosted deployment is not supported.
- Its focus on ServiceNow workflows may not fit teams seeking a standalone integration hub.
Datadog ServiceNow Integration — where it wins
- Sends Datadog alerts and events to ServiceNow
- Creates ServiceNow incidents from Datadog notifications
- Synchronizes incident handling across both platforms
Where it doesn't
- Designed for teams running both Datadog and ServiceNow
- Focused on alert, event, and incident workflows
- Capabilities depend on product editions and configuration

ServiceNow Integration Hub9.1/10 · Pricing on request
A visual integration toolkit for connecting enterprise systems to ServiceNow workflows.
Visit ServiceNow Full verdict →
Datadog ServiceNow Integration8.5/10 · Free plan
A free integration for routing Datadog alerts and events into ServiceNow workflows.
Visit Datadog Full verdict →

More comparisons

All ServiceNow marketplace apps comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated 7 Oct 2026 · How we research and update