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Head-to-head · ServiceNow Marketplace Apps

ServiceNow Integration Hub vs Employee Center Pro

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score ServiceNow Integration Hub #2 in ServiceNow Marketplace Apps 9.1/10 Pricing on request ✓ 0 of 4 features Visit ServiceNow
Employee Center Pro #3 in ServiceNow Marketplace Apps 8.9/10 Pricing on request ✓ 1 of 4 features Visit ServiceNow

ServiceNow Integration Hub leads on 0 checks, Employee Center Pro on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreServiceNow Integration Hub · 9.1/10
  • Most featuresEmployee Center Pro · 1 of 4

ServiceNow Integration Hub scores higher on our rubric for servicenow marketplace apps: 9.1 against 8.9 out of 10; our editors rank them #2 and #3.

ServiceNow Integration Hub is the better fit for enterprises automating workflows across systems. Employee Center Pro is the better fit for enterprises building an employee service portal.

  • ServiceNow Integration Hub fits best

    Enterprises automating workflows across systems

  • Employee Center Pro fits best

    Enterprises building an employee service portal

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Side by side

Feature ServiceNow Integration Hub 9.1/10 Visit ↗ Employee Center Pro 8.9/10 Visit ↗
At a glance
Editor score 9.1 8.9
Ranking #2 in ServiceNow Marketplace Apps #3 in ServiceNow Marketplace Apps
Best for Enterprises automating workflows across systems Enterprises building an employee service portal
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Integrations 4 integrations 3 integrations
Built for Enterprise Mid-market, Enterprise
Features ServiceNow Integration Hub 0/4 · Employee Center Pro 1/4
Mobile support Not checked yet ✓ (best)
Workflow automation Not checked yet Not checked yet
REST API Not checked yet Not checked yet
Free trial Not checked yet Not checked yet
Specs
App type Not checked yet Not checked yet
Supported ServiceNow areas Not checked yet Not checked yet
Our review
Pros
  • Prebuilt spokes and reusable actions support repeatable integrations.
  • Custom spokes and REST, SOAP, JDBC, and JSON steps extend connectivity.
  • Inbound APIs, webhooks, and Remote Tables cover varied integration patterns.
  • Brings service requests, approvals, and tasks into one employee portal.
  • Supports targeted campaigns, content publishing, and engagement analytics.
  • Offers web, iOS, Android, and kiosk experiences for employees.
Cons
  • Pricing is quote-based rather than published as fixed plan amounts.
  • Cloud deployment only; self-hosted deployment is not supported.
  • Its focus on ServiceNow workflows may not fit teams seeking a standalone integration hub.
  • Requires an additional subscription license.
  • Pricing requires contacting a ServiceNow account team.
  • Named integrations include SharePoint Online, SAP Concur, and Workday.
Our verdict

ServiceNow Integration Hub connects API-enabled enterprise systems with ServiceNow workflows. It is aimed at enterprise platform owners, integration leaders, and developers building cross-system automation on the ServiceNow AI Platform. A…

Read the review →

Employee Center Pro extends ServiceNow's standard Employee Center into a subscription-based portal for organizations bringing employee services and information together. Employees can use it to find information, submit service requests,…

Read the review →
  1. ServiceNow Integration HubServiceNow Marketplace Apps 9.1Pricing on request
  2. Employee Center ProServiceNow Marketplace Apps 8.9Pricing on request

Strengths and trade-offs

  • ServiceNow Integration Hub — where it wins

    • Prebuilt spokes and reusable actions support repeatable integrations.
    • Custom spokes and REST, SOAP, JDBC, and JSON steps extend connectivity.
    • Inbound APIs, webhooks, and Remote Tables cover varied integration patterns.

    Where it doesn't

    • Pricing is quote-based rather than published as fixed plan amounts.
    • Cloud deployment only; self-hosted deployment is not supported.
    • Its focus on ServiceNow workflows may not fit teams seeking a standalone integration hub.

  • Employee Center Pro — where it wins

    • Brings service requests, approvals, and tasks into one employee portal.
    • Supports targeted campaigns, content publishing, and engagement analytics.
    • Offers web, iOS, Android, and kiosk experiences for employees.

    Where it doesn't

    • Requires an additional subscription license.
    • Pricing requires contacting a ServiceNow account team.
    • Named integrations include SharePoint Online, SAP Concur, and Workday.
  • ServiceNow Integration Hub9.1/10 · Pricing on request

    A visual integration toolkit for connecting enterprise systems to ServiceNow workflows.

    Visit ServiceNowFull verdict →
  • Employee Center Pro8.9/10 · Pricing on request

    Employee Center Pro combines employee services, communications, search, and task management in one portal.

    Visit ServiceNowFull verdict →

More comparisons

All ServiceNow marketplace apps comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update