DahReply
DahReply: A multichannel FAQ bot with agent handoff, booking, and tiered team features. Ranked #17 of 27 in Faq Bots by our editors (7.5/10); pricing: From 39 MYR MYR/mo; best for teams prioritizing messaging and shared inboxes.
At a glance
- Editor score7.5 / 10
- PricingFrom 39 MYR MYR/mo
- Best forTeams prioritizing messaging and shared inboxes
- Free planNo
- Paid from39 MYR/mo
- Monthly conversations10000 conversations
- Facts checked24 Sep 2026
Where it wins
- Connects FAQ knowledge from documents, knowledge bases, and websites
- Supports messaging channels with shared inbox and human takeover
- Adds booking, analytics, and plan-based automation features
Where it doesn't
- Starter is limited to one inbox, one agent, and one knowledge base
- Website crawling and appointment booking start on Basic
- Full API access and unlimited inboxes require Enterprise
Our verdict on DahReply
DahReply combines an AI FAQ chatbot with a shared inbox for teams handling customer support, sales, or internal questions. It can draw answers from knowledge bases, uploaded documents, and linked websites, then reach customers through a website widget or messaging channels including WhatsApp, Facebook Messenger, Instagram DM, and Telegram. Agents can take over conversations when automation needs a human, while analytics cover resolution rates, response times, customer satisfaction, and top queries. That mix suits teams prioritizing messaging and coordinated inbox work over a chatbot in isolation.
The monthly plans scale from a narrow FAQ setup to broader workflow and team capabilities. Starter costs MYR 39 per month and includes one inbox, one agent, one knowledge base, and reports, labels, and inbox customisation. Basic is MYR 199 per month and adds website crawling, appointment bookings, and WhatsApp broadcasting. At MYR 499 per month, Pro adds Google Sheets sync, speech-to-text, auto-labelling, and an audit trail. Enterprise costs MYR 2,999 per month and adds full API access, a knowledge improvement system, and unlimited inboxes and agents. The published plan comparison includes a 10,000 monthly AI-credit/conversation figure; the distinction matters when judging capacity.
Channel coverage is a central strength: the product brings website chat and several messaging services into a shared workflow, with human handoff rather than forcing every exchange through automation. Google Sheets sync is reserved for Pro and above, so teams that need that connection should account for the higher tier. The Starter plan's one inbox and one agent make it a constrained fit for collaborative operations, while teams needing extensive agent capacity or API access are directed toward Enterprise. DahReply is most suitable for organizations that value messaging, handover, and service analytics; those seeking a free plan or a minimal single-channel bot should look elsewhere.
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DahReply pricing
All 4 DahReply plans and prices →
DahReply fact sheet
| Free plan | No |
|---|---|
| Paid from | 39 MYR/mo |
| Training sources | Mixed |
| Deployment channels | Multichannel |
| Monthly conversations | 10000 conversations |
| Knowledge-source limit | 1 sources |
| Human handoff | Yes |
| Multilingual support | Yes |
| Analytics and reports | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Support | Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: WhatsApp Business API, Facebook Messenger, Instagram, Telegram, Google Sheets |
| Pricing | From 39 MYR MYR/mo (source) |
| Website | dahreply.ai |
| Facts checked | 24 Sep 2026 |
DahReply integrations
DahReply lists 5 integrations on its own site.
- WhatsApp Business API
- Facebook Messenger
- Telegram
- Google Sheets
Alternatives to DahReply
- ChatbaseA multichannel FAQ agent with broad knowledge inputs, testing, analytics, and human handoff.9.1
- SiteSpeakAIA multilingual chatbot that learns from varied sources and hands conversations to people.9.0
- ChatlingA visual FAQ bot builder with a knowledge base, live chat, and multichannel deployment.8.9
See all DahReply alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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