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CRM.Construction review

#20 of 41 in Construction CRM Software

A broad web CRM for contractors that combines sales, project tracking, billing, and dispatch.

6.9/10Editor score
Try CRM.Construction
CRM.Construction6.9 Try CRM.Construction

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

CRM.Construction is a web-based CRM for contractors and construction companies that need one system for sales, client records, projects, billing, service work, and client communication. Its audience includes general contractors, subcontractors, remodelers, specialty trades, service companies, and suppliers. The product covers opportunity tracking, company and contact management, estimates, invoices, payments, documents, project timelines, activity logs, and client portal access. Its service-management features also support requests, appointments, dispatch, and recurring maintenance.

Pricing is structured around a paid Professional plan with unlimited users, contacts, companies, and projects, plus all features. A 14-day free trial is available, while the product does not include a free plan. The plan supports a broad operational scope rather than separating core CRM, project, and service functions into different tiers. Stripe is the listed payment integration, connecting online payments with the client portal. Teams can also import contacts by CSV and configure a sales pipeline during onboarding.

The strongest fit is a service contractor that wants CRM and dispatch in the same web application. The visual drag-and-drop pipeline adds opportunity probability, value, and follow-up reminders, while project records hold status, priority, budget, timelines, calendars, and deadlines. Estimates and invoices support line items, taxes, discounts, PDF generation, and email delivery. The tradeoff is platform breadth: the listed platform is web, and pipeline customization is basic. Companies needing a wider integration ecosystem, deeper pipeline configuration, or a native mobile app should consider alternatives. CRM.Construction suits teams that value broad contractor workflows over specialized flexibility.

CRM.Construction pros and cons

  • Where it wins
    • Combines pipeline, projects, estimates, invoices, and payments
    • Client portal supports documents, project status, and invoice payments
    • Dispatch, scheduling, service requests, and recurring maintenance are included
  • Where it doesn't
    • Web platform coverage may not suit teams seeking a native mobile app
    • Stripe is the only listed integration
    • Pipeline customization is described as basic

CRM.Construction fact sheet, pricing and score →

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