Comma
Comma: Comma combines multichannel capture, policy review, retention, and examination exports. Ranked #9 of 19 in Digital Communications Governance Software by our editors (6.6/10); pricing: From $15/user/mo · 14-day trial; best for flexible deployments with policy-review workflows.
At a glance
- Editor score6.6 / 10
- PricingFrom $15/user/mo · 14-day trial
- Best forFlexible deployments with policy-review workflows
- Free planNo
- Paid from$15/user/mo
- Email captureYes
- Facts checked24 Sep 2026
Where it wins
- Captures communications across messaging, email, and business systems
- Policy queues support saved views, assignments, and escalations
- Cloud, API, and self-hosted deployment options are available
Where it doesn't
- No free plan is offered
- Active-user pricing is $33 per user per month
- Enterprise deployments require a requirements review for private cloud or on-premises
Our verdict on Comma
Comma captures and archives business communications for regulated organizations, including financial services, healthcare, and government. Compliance teams can search conversations by platform and user, review policy flags in queues, assign work, investigate activity through cross-channel timelines, and export examination-ready packages. Retention controls, archive delivery, case management, notifications, escalations, regulatory reporting, APIs, and webhooks extend the platform beyond basic message storage. Its stated company-size fit spans small, mid-market, and enterprise teams.
The published plans show a paid model with a 14-day trial and no free plan. Active user costs $33 per user per month and includes all supported channels, no per-connector fees, a WORM archive and exam export, AI-driven policy matching, and case management. Archival costs $15 per user per month and provides a searchable archive and exam export; it is automatically applied when a seat is offboarded. Enterprise adds multi-entity setup, custom retention periods and data residency, private-cloud and on-premises requirements review, dedicated onboarding and implementation, and SLA-backed support. The $15 starting rate therefore applies to archival-only offboarded users rather than active-user service.
Comma connects with channels and systems such as WhatsApp, iMessage, Signal, Slack, Microsoft Teams, Microsoft 365, Outlook, Exchange, Gmail, Google Workspace, Telegram, Instant Bloomberg, and OpenAI. Cloud and self-hosted deployment, web access, API access, and archive delivery to Amazon S3 or Azure Blob support varied operating models. The vendor states that the design addresses electronic-recordkeeping requirements including SEC Rule 17a-4 and FINRA Rule 4511, and lists GDPR compliance. Teams needing policy-review workflows across many channels should consider Comma; organizations seeking a free tier or lower active-user price should look elsewhere.
Comma pricing
All 3 Comma plans and prices →
Comma fact sheet
| Free plan | No |
|---|---|
| Paid from | $15/user/mo |
| Email capture | Yes |
| Chat capture | Yes |
| Social media capture | Not verified |
| Supervision workflows | Yes |
| Retention period | Not verified |
| Supported channels | iMessage, WhatsApp, Signal, SMS/RCS, Telegram, Slack, Microsoft Teams, Bloomberg Chat, Gmail, Microsoft 365/Exchange, Google Workspace, OpenAI, and others |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 40+ integrations: WhatsApp, iMessage, Signal, Slack, Microsoft Teams, Microsoft 365 … See all → |
| Pricing | From $15/user/mo · 14-day trial (source) |
| Website | commacompliance.com |
| Facts checked | 24 Sep 2026 |
Comma integrations
Comma lists 40+ integrations on its own site — the 20 named here are the ones its pages call out.
- iMessage
- Signal
- Slack
- Microsoft Teams
- Microsoft 365
- Outlook
- Exchange
- Gmail
- Google Workspace
- Google Drive
- OneDrive
- Telegram
- Instant Bloomberg
- OpenAI
- Confluence
- Jira
- HubSpot
- Zoho CRM
- Wealthbox
Alternatives to Comma
- Proofpoint ArchiveA broad archive for organizations governing email, social, collaboration and SMS records.9.0
- OpenText Core Business Communication ArchiveA broad-source archive for teams managing retention, search, and investigations.8.2
- OpenText Retain Unified ArchivingA compliance archive for organizations managing email, mobile, and messaging records.7.7
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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