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CloudCall review

#12 of 42 in Voicemail Drop SoftwareUnified Communications SoftwareCall Management systemBusiness Phone Systems

A mature business phone system that adds voicemail drops, CRM sync, SMS, and sales tools.

7.6/10Editor score
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CloudCall7.6 Visit CloudCall

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

CloudCall is a CRM-integrated communications platform for staffing, recruiting, sales, and customer-service teams. It combines VoIP calling, SMS, call recording, CRM synchronization, AI-powered transcriptions and summaries, power dialing, coaching tools, and voicemail drops. The standout voicemail feature lets users insert prerecorded messages with one click and store up to five messages, while the broader system supports desktop, web, mobile, and Chrome-extension workflows.

Pricing is organized across Starter, Pro, and Advanced tiers, with annual and monthly billing. Starter costs $15 per user per month annually or $20 monthly and includes essential VoIP and SMS, 500 SMS annually or 250 monthly, three months of call storage, Azure/Google sign-on, and access across desktop, web, and mobile. Pro costs $24 annually or $33 monthly, adding 2,000 or 500 SMS, six months of storage, AI-enhanced call summaries, Monitor, Whisper, Barge, and team administration. Advanced costs $35 annually or $45 monthly and adds Voicemail Drop, Power Dialer, Campaign Management, 2,500 or 750 SMS, and 12 months of storage. A five-user seat minimum applies.

CloudCall fits teams that want voicemail drops within an established calling and CRM workflow rather than as a standalone tool. Integrations include Bullhorn, Salesforce, Vincere, LaborEdge, JobDiva, and Tracker, with support for CRM and ATS synchronization, click-to-call, inbound screen pops, analytics, and broadcast SMS. The voicemail workflow supports one-click insertion and advance scheduling, while the Advanced tier also brings power dialing and campaign management. Choose CloudCall if your team needs calling, messaging, coaching, and CRM-connected activity in one system. Choose an alternative if you need a free plan, a lower minimum commitment, or a narrowly focused voicemail-drop product.

CloudCall pros and cons

  • Where it wins
    • One-click drops with up to five stored prerecorded messages
    • CRM and ATS synchronization across calls, contacts, and activities
    • Desktop, web, mobile, and Chrome-extension access
  • Where it doesn't
    • Voicemail Drop is limited to the Advanced plans
    • No free plan, with a five-user seat minimum
    • Core voicemail-drop workflow centers on one-click use or scheduling

CloudCall fact sheet, pricing and score →

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