Cloud365 Exchange For Business review
A practical hosted Exchange service for shared mailboxes, Outlook access and email security.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Cloud365 Exchange For Business is a hosted Exchange email service for Australian businesses that need mailbox hosting, calendar and contact synchronization, and familiar access across Outlook, webmail, iPhone and Android. It supports shared mailboxes with delegate access, making it suitable for teams handling shared addresses or role-based inboxes. The service also includes self-service administration and end-user portals, while hosting is provided on Australian infrastructure. Plans are paid monthly per mailbox, with Standard at AUD 10, Plus at AUD 15 and Max at AUD 20 per mailbox per month. The published plan highlights list the same core access, filtering, backup and monitoring capabilities across all three tiers, while the plans vary by included mailbox storage. GST applies to Australian customers.
Its strongest fit is the combination of Exchange compatibility and administrative controls. Native Microsoft Outlook support is complemented by IMAP clients, Exchange ActiveSync and SMTP, so organizations can retain established mail clients while supporting mobile access. Shared mailboxes, delegate access and domain configuration address common business email needs without requiring a separate mail platform. Integrated spam and threat filtering includes quarantine, and TOTP two-factor authentication and TLS provide additional account and connection protections. Daily mailbox backups, engineer-assisted restore and 24/7 monitoring are also included in the service offering.
Migration is supported through PST files or engineer assistance, which gives businesses two defined routes when moving existing mailboxes. The service is a focused choice for organizations that specifically want hosted Exchange, Australian infrastructure and support for shared mailboxes. It is less suitable for teams seeking a free option, broad collaboration software or pricing that is not tied to each mailbox. Buyers should compare the three paid tiers based on mailbox storage needs and the number of mailboxes required, then choose Standard, Plus or Max accordingly.
Cloud365 Exchange For Business pros and cons
- Where it wins
- Shared mailboxes with delegate access support team workflows
- Outlook, webmail, IMAP and mobile access cover common clients
- Backups, assisted restore, filtering and TOTP authentication add safeguards
- Where it doesn't
- There is no free plan for smaller or trial-oriented deployments
- Per-mailbox pricing increases as mailbox requirements grow
- The service is focused on hosted Exchange rather than broader collaboration tools
Cloud365 Exchange For Business fact sheet, pricing and score →
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