Best Churned Alternatives in 2026
The top Churned alternatives are Gainsight Customer Success, Vitally and ChurnZero: 15 customer health score software our editors would look at instead of Churned, in our ranking order.
Churned: A predictive retention platform for teams focused on sentiment, risk, and expansion signals. Where it falls short: pricing requires a sales conversation rather than published plan rates.
Switching from Churned? For most customer health score software buyers the best Churned alternative is Gainsight Customer Success, built for enterprise CS teams needing a full platform. On a budget, SaaSy starts at $49/mo. GainTrace has a free plan, which Churned does not.
Why People Look for a Churned Alternative
- Pricing requires a sales conversation rather than published plan rates
- Starter connects up to 2 sources, while Scale connects up to 5
- Advanced connectivity and data science support begin at Enterprise
- No free plan — 2 of the alternatives below have it
Quick Picks by What You Need
- Best overallGainsight Customer Success9.4
Enterprise CS teams needing a full platform
Visit Gainsight Customer Success - Lowest priceSaaSy8.2
Paid plans from $49/mo
Visit SaaSy - Best free optionGainTrace8.7
Has a free plan (Churned has none)
Visit GainTrace
All 15 Churned Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forEnterprise CS teams needing a full platform
- Better than Churned:
- Editor score 9.4 vs 7.7
A full customer-success platform built around configurable health scoring and broader account operations.
9.4/10★★★★★Visit Gainsight -
Best forTeams wanting flexible health scoring and playbooks
- Better than Churned:
- Editor score 9.2 vs 7.7
Flexible health scoring and playbooks for B2B Customer Success teams.
9.2/10★★★★★Visit Vitally -
Best forMature teams managing complex customer lifecycles
- Better than Churned:
- Editor score 9.1 vs 7.7
A broad customer success platform for complex lifecycles, renewals, and health scoring.
9.1/10★★★★★Visit ChurnZero -
Best forData-rich CS teams needing broad integrations
- Better than Churned:
- Editor score 9.0 vs 7.7
A broad customer health and lifecycle workspace for data-rich CS teams.
9.0/10★★★★☆Visit Planhat -
Best forTeams needing health scores plus onboarding portals
- Better than Churned:
- Editor score 8.9 vs 7.7
A customer success platform combining health scores, playbooks, portals, and renewal workflows.
8.9/10★★★★☆Visit ClientSuccess -
Best forTeams needing AI scoring and shared customer rooms
- Better than Churned:
- Editor score 8.8 vs 7.7
AI health scoring, playbooks, renewals, and shared customer rooms in one platform.
8.8/10★★★★☆Try Customerscore.io -
Best forTeams wanting a free-to-start analytics platform
- Better than Churned:
- Free plan
- Editor score 8.7 vs 7.7
A free-to-start health scoring platform with broad signals, reporting, and automation.
- Custom scoring models
- Support data
- Product usage data
8.7/10★★★★☆Visit GainTrace -
Best forTeams needing multi-level monitoring and portals
- Better than Churned:
- Editor score 8.6 vs 7.7
A broad customer health platform for teams managing complex post-sales programs.
8.6/10★★★★☆Visit Velaris -
Best forCS teams needing 360 data and customer portals
- Better than Churned:
- Editor score 8.5 vs 7.7
A broad customer success platform for health scoring, automation, portals, and lifecycle work.
8.5/10★★★★☆Visit Custify -
Best forTeams wanting AI-assisted CS operations
- Better than Churned:
- Editor score 8.4 vs 7.7
A broad customer health platform with AI, workflows, portals, and integrations.
8.4/10★★★★☆Visit Successifier -
Best forSmall teams wanting configurable scoring
- Better than Churned:
- Editor score 8.3 vs 7.7
A focused health platform with scoring, forecasting, alerts, AI, and workflow automation.
- Custom scoring models
- Support data
- Product usage data
8.3/10★★★★☆Visit iQcadence -
Best forSmall SaaS teams needing broad business signals
- Better than Churned:
- Editor score 8.2 vs 7.7
A broad health-scoring and operations platform for small SaaS teams.
- Support data
- Product usage data
- Outcome data
8.2/10★★★★☆Visit SaaSy -
Best forSmall CS teams wanting an affordable CS hub
- Better than Churned:
- Editor score 8.1 vs 7.7
An affordable CS hub with customizable health scoring and workflow automation.
8.1/10★★★★☆Visit Akita -
Best forBudget-conscious teams starting with health scoring
- Better than Churned:
- Free plan
- Editor score 8.0 vs 7.7
Affordable health scoring with CRM, SDK, alerts, and AI workflows.
- Support data
- Product usage data
- Outcome data
8.0/10★★★★☆Visit FirstDistro -
Best forTeams needing broad health inputs and AI
- Better than Churned:
- Editor score 7.9 vs 7.7
A broad customer-success platform with strong health inputs and AI at a premium entry price.
- Custom scoring models
- Support data
- Product usage data
7.9/10★★★★☆Try CustomerCatalyst
Churned Alternatives: Common Questions
What is the best alternative to Churned?
Gainsight Customer Success: #1 in our Customer Health Score Software ranking, with an editor score of 9.4 out of 10. A full customer-success platform built around configurable health scoring and broader account operations.
Is there a free alternative to Churned?
Yes. GainTrace and FirstDistro have a free plan or a free tier.
What is the cheapest paid alternative to Churned?
Of the alternatives here that publish a price, SaaSy starts lowest, at $49/mo.
Why do people look for Churned alternatives?
Pricing requires a sales conversation rather than published plan rates; Starter connects up to 2 sources, while Scale connects up to 5; Advanced connectivity and data science support begin at Enterprise.
How do I switch from Churned?
Export your data from Churned (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Churned.
How to Switch from Churned
- Export your data from Churned (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Churned.
Churned vs Each Alternative
| # | Tool | Free plan | Paid from | Score |
|---|---|---|---|---|
| 17 | Churned | No | 7.7 | |
| 1 | Gainsight Customer Success | No | 9.4 | |
| 2 | Vitally | No | 9.2 | |
| 3 | ChurnZero | 9.1 | ||
| 4 | Planhat | 9.0 | ||
| 5 | ClientSuccess | No | 8.9 | |
| 6 | Customerscore.io | 8.8 | ||
| 7 | GainTrace | Yes | $82/mo | 8.7 |
| 8 | Velaris | No | 8.6 | |
| 9 | Custify | 8.5 | ||
| 10 | Successifier | No | $79/mo | 8.4 |
| 11 | iQcadence | No | $492/yr | 8.3 |
| 12 | SaaSy | No | $49/mo | 8.2 |
| 13 | Akita | No | $49/mo | 8.1 |
| 14 | FirstDistro | Yes | $49/mo | 8.0 |
| 15 | CustomerCatalyst | No | 1,990 NOK/seat/mo | 7.9 |
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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