FirstDistro
Account and revenue intelligence for customer success teams
At a glance
- Editor score8.4 / 10
- PricingFree plan · paid from $49/mo
- Best forBudget-conscious teams starting with health scoring
- Free planYes
- Paid from$49/mo
- Custom scoring modelsNo
- Facts checked20 Sep 2026
Where it wins
- Free plan includes account health scores, AI notes, and CRM sync
- 0–100 scores combine usage, engagement, milestones, and recency
- SDK tracking, alerts, recommendations, and playbooks support interventions
Where it doesn't
- Scoring weights and buckets are standardized
- Custom scoring models are not available
- Integration coverage centers on HubSpot, Attio, Slack, and Stripe
Our verdict on FirstDistro
FirstDistro is customer-success software for B2B SaaS teams and account executives that need a view of account health, churn risk, renewals, and expansion opportunities. It combines product-usage events with CRM relationship, support, and commercial signals to produce 0–100 customer health scores. Teams can also track milestones, engagement, and recency, then review health-score trends and risk categories. Its web and API access, SDK event tracking, and CRM synchronization make it suited to teams starting with structured health scoring without committing to a large platform.
Pricing is straightforward. The Free plan costs $0 per month and includes health scores for every account, AI preparation notes and email drafts, CRM synchronization with HubSpot and Attio, plus API keys and SDK access. The Pro plan costs $49 USD per month, billed monthly, and adds alerts when customers go quiet and prioritized recommendations, while retaining health scores and AI preparation notes and email drafts. The published plans make the free tier a practical entry point, while Pro is aimed at teams that need more direct risk detection and prioritization.
FirstDistro’s strongest fit is for teams that want usage, support, relationship, and commercial signals in one scoring workflow. It supports automated score updates, health segments, risk alerts, CRM synchronization, intervention playbooks, and AI-assisted preparation. Integrations include HubSpot, Attio, Slack, and Stripe. The trade-off is a narrower integration footprint and standardized scoring weights and buckets; milestone events can be customized, but custom scoring models are not available. Choose FirstDistro for accessible account health scoring and lightweight customer-success workflows. Teams requiring broader integrations or fully custom scoring logic should consider an alternative.
FirstDistro pricing
All 2 FirstDistro plans and prices →
FirstDistro fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $49/mo |
| Product usage data | Yes |
| Support data | Yes |
| Outcome data | Yes |
| Custom scoring models | No |
| Automated score updates | Yes |
| Health score segments | Yes |
| Risk alerts | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | 2FA |
| Support | Email, Docs |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 4 integrations: HubSpot, Attio, Slack, Stripe See all → |
| Pricing | Free plan · paid from $49/mo (source) |
| Website | firstdistro.com |
| Facts checked | 20 Sep 2026 |
FirstDistro integrations
FirstDistro lists 4 integrations on its own site.
- HubSpot
- Attio
- Slack
- Stripe
See all FirstDistro integrations →
Alternatives to FirstDistro
- Gainsight Customer SuccessA full customer-success platform built around configurable health scoring and broader account operations.3.0
- VitallyFlexible health scoring and playbooks for B2B Customer Success teams.3.0
- ChurnZeroA broad customer success platform for complex lifecycles, renewals, and health scoring.—
See all FirstDistro alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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