ChangeGear
ChangeGear: A controlled change platform for large IT teams managing approvals, risk, audits, and toolchains. Ranked #12 of 26 in Change Management Software by our editors (8.2/10); pricing: Paid; best for large IT organizations with complex toolchains.
At a glance
- Editor score8.2 / 10
- PricingPaid
- Best forLarge IT organizations with complex toolchains
- Paid from$2,800/mo
- Workflow approvalsYes
- Facts checked22 Sep 2026
Where it wins
- Supports ITIL, DevOps, and business change workflows
- Includes approvals, CAB management, risk records, and audit history
- Connects with Jenkins, Jira, Teams, Slack, and REST APIs
Where it doesn't
- $2,800 per month is a substantial commitment for smaller teams
- The listed plan includes 30 users, limiting fit for smaller deployments
- Its broad governance scope may exceed straightforward change-management needs
Our verdict on ChangeGear
ChangeGear is Serviceaide’s change and IT service management software for organizations that need controlled, auditable change processes. It supports standalone change management and broader service desk or enterprise service management deployments. IT, DevOps, business teams, and regulated organizations can use configurable workflows, approval routing, change calendars, CAB and peer-review management, impact and risk documentation, compliance reporting, and centralized change history.
The published plan is Change Management at $2,800 USD per month, billed monthly. It includes standalone change management, policy-driven auditable workflows, and automated approvals and compliance reporting, with 30 included users. That pricing structure is oriented toward larger deployments rather than small teams seeking a lightweight change-request tool. The plan’s value is clearest when formal approvals, documented risk, compliance reporting, and audit history are central requirements.
ChangeGear also fits environments where change management must connect to an existing operational toolchain. Integrations include Jenkins, Docker, Chef, Puppet, Jira, Active Directory, ADFS, SAML 2.0 SSO, Exchange Web Services, POP3/SMTP, Microsoft Teams, Slack, WhatsApp, WeChat, and Browser Widgets. Web, Windows, and API access are listed, alongside hybrid deployment and a RESTful API. Choose ChangeGear for complex IT organizations that need governance across ITIL, DevOps, and business change; smaller teams with simpler approval needs may prefer a narrower product.
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ChangeGear pricing
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ChangeGear fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | $2,800/mo |
| Workflow approvals | Yes |
| Impact assessment | Yes |
| Stakeholder communications | Yes |
| Change analytics | Yes |
| Audit trail | Yes |
| Deployment model | Hybrid |
| Included users | 30 users |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Windows |
| Compliance & security | SOC 2, GDPR, HIPAA, ISO 27001, SSO/SAML |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 16 integrations: Jenkins, Docker, Chef, Puppet, Jira, Active Directory … |
| Pricing | Paid (source) |
| Website | serviceaide.com |
| Facts checked | 22 Sep 2026 |
ChangeGear integrations
ChangeGear lists 16 integrations on its own site.
- Jenkins
- Docker
- Chef
- Puppet
- Jira
- Active Directory
- ADFS
- SAML 2.0 SSO
- Exchange Web Services
- POP3/SMTP
- Microsoft Teams
- Slack
- Browser Widgets
- Tripwire
Alternatives to ChangeGear
- AMIGOA broad change-control platform with structured workflows, analytics, AI, and Salesforce connectivity.9.4
- Praxie Change ManagementA configurable platform for governing initiatives, stakeholders, readiness, adoption, and change analytics.9.3
- AvanqiA governed change workspace with a useful free tier and structured approval controls.9.2
See all ChangeGear alternatives →
Also Ranked In
ChangeGear is ranked in 2 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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