CERTIFY Health
CERTIFY Health: A patient reminder module with EHR connections, priced at $150 per practice monthly. Ranked #10 of 34 in Appointment Reminder Software by our editors (7.6/10); pricing: Paid; best for practices needing EHR-linked patient reminders.
At a glance
- Editor score7.6 / 10
- PricingPaid
- Best forPractices needing EHR-linked patient reminders
- Free planNo
- Paid from$150/site/mo
- SMS remindersYes
- Facts checked24 Sep 2026
Where it wins
- Sends automated reminders by SMS, email, or voice
- Patients can confirm, cancel, or reschedule by phone
- Waitlists can help fill last-minute appointment openings
Where it doesn't
- Costs $150 per practice each month
- Third-party integration fees are excluded from pricing
- Web is the only listed platform
Our verdict on CERTIFY Health
CERTIFY Health’s Patient Communications module is an appointment reminder and patient messaging tool for healthcare practices. It is designed for practices that want reminders connected to EHR or practice-management systems, with patients able to respond from their phones. The vendor describes its wider patient experience platform as serving organizations from single locations to multi-site and enterprise operations, while the reminder module focuses on communication around appointments and follow-up workflows.
Reminders can go out by SMS, email, or voice, with timing configured for intervals such as three days, one day, and two hours before an appointment. Messages can be personalized with patient, appointment, visit-type, and location details. Patients can confirm, cancel, or reschedule by phone, and the module also includes two-way texting, surveys, secure messaging, campaigns, recall, ASAP, and waitlists. Check-in and payment reminder workflows extend it beyond appointment confirmation. Listed connections include Epic, athenahealth, MEDITECH, eClinicalWorks, NextGen, and Practice Fusion, among others; practices should account for third-party integration fees.
According to the vendor’s published pricing, Patient Communications costs $150 per practice per month, billed monthly. The price includes automated reminders and two-way SMS, but no reminder-volume allowance is stated. This is a focused paid option rather than a free entry point, and the integration fees can affect the overall cost. Practices already working with a supported EHR and needing voice, email, and SMS alongside waitlist and check-in workflows may find the scope relevant. Organizations seeking a low-cost standalone scheduler, or those that do not need healthcare-system connections and related patient workflows, may prefer a narrower reminder service.
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CERTIFY Health pricing
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CERTIFY Health fact sheet
| Free plan | No |
|---|---|
| Paid from | $150/site/mo |
| SMS reminders | Yes |
| Email reminders | Yes |
| Voice call reminders | Yes |
| WhatsApp reminders | Not verified |
| Two-way replies | Yes |
| Calendar sync | Not verified |
| Monthly reminder limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | HIPAA, GDPR, SOC 2, PCI DSS |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 10 integrations: Epic, athenahealth, MEDITECH, eClinicalWorks, NextGen, Practice Fusion … See all → |
| Pricing | Paid (source) |
| Website | certifyhealth.com |
| Facts checked | 24 Sep 2026 |
CERTIFY Health integrations
CERTIFY Health lists 10 integrations on its own site.
- Epic
- athenahealth
- MEDITECH
- eClinicalWorks
- NextGen
- Practice Fusion
- Greenway Health
- Office Ally
- DrChrono
- Kareo
See all CERTIFY Health integrations →
Alternatives to CERTIFY Health
- Phreesia Patient Appointment RemindersA healthcare-focused reminder service with two-way responses and EHR schedule integrations.8.8
- SolutionreachCombines multi-channel reminders with texting, scheduling, intake, and EHR sync.8.7
- DoctibleDental-focused scheduling and engagement with reminders, recall, forms, and waitlist tools.8.6
See all CERTIFY Health alternatives →
Also Ranked In
CERTIFY Health is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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