CareNiva
CareNiva: A web-based telehealth suite with a free tier and $3-per-visit option. Ranked #9 of 15 in Telemedicine Software by our editors (7.6/10); pricing: Free plan · 7-day trial; best for solo providers seeking low-cost all-in-one telehealth.
At a glance
- Editor score7.6 / 10
- PricingFree plan · 7-day trial
- Best forSolo providers seeking low-cost all-in-one telehealth
- Free planYes
- Paid from$99/user/mo
- Video visitsYes
- Facts checked24 Sep 2026
Where it wins
- Free plan includes video visits, scheduling, portals, and basic notes
- Pay-As-You-Go adds self-booking, SMS, intake forms, and payments
- Paid tiers add AI documentation and workflows for larger practices
Where it doesn't
- The platform is web-only
- E-prescribing is an add-on and may cost extra
- Professional Plus and Growth require annual billing
Our verdict on CareNiva
CareNiva brings virtual-care essentials and practice workflows into a cloud-based telemedicine product for solo practitioners, clinics, telehealth businesses, and health systems. Its free tier covers video visits, scheduling, patient and provider portals, and basic clinical notes. For an individual provider looking to start with core telehealth rather than a separate scheduling and visit tool, those basics make it a low-cost entry point. The product is web-only, though patients can join visits through browser links without downloading an app.
Pricing scales from a free plan to usage-based and annual per-provider subscriptions. Pay-As-You-Go costs $3 per visit and adds patient self-booking and SMS, custom intake forms, an admin portal, and payments. Professional Plus is $99 per provider per month with annual billing; it adds multi-location and multi-provider support, follow-up and acquisition workflows, AI ICD/CPT suggestions, analytics, and priority support. Growth is $199 per provider per month with annual billing, adding AI Scribe, a transcription allowance, voice intelligence, advanced follow-up, and launch support. Enterprise has custom integrations, onboarding, reporting, and a dedicated account manager. A seven-day trial is also offered. E-prescribing is listed as an add-on, so its cost may be separate.
The breadth is notable for a product that can start free: scheduling, intake, portals, billing workflows, eligibility verification, clinical notes, and AI-assisted scribing sit alongside video visits. That could suit providers who want to consolidate patient-facing and administrative tasks as their practice grows. The tradeoff is a web-only platform, with no mobile apps, and features such as e-prescribing may require add-ons. Solo providers who mainly need visits and scheduling can begin with Free; those needing SMS and payments can consider per-visit pricing. Practices needing AI documentation or multiple locations should compare the annual tiers, while buyers who require mobile apps or included e-prescribing should weigh alternatives.
Your product? Our editors can test CareNiva in depth and publish a review, labelled as paid · from $149/mo →
CareNiva pricing
All 5 CareNiva plans and prices →
CareNiva fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $99/user/mo |
| Video visits | Yes |
| Patient scheduling | Yes |
| E-prescribing | Yes |
| Patient portal | Yes |
| HIPAA support | Baa_included |
| Mobile app coverage | Web_only |
| Included providers | 1 providers |
| Free trial | 7 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | HIPAA |
| Support | Email, Phone, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Free plan · 7-day trial (source) |
| Website | careniva.com |
| Facts checked | 24 Sep 2026 |
Alternatives to CareNiva
- HealthieScheduling, telehealth, charting, and payments start at $18/month billed annually.8.9
- VSeeA flexible telehealth suite with a free tier, clinical workflows, and EHR integrations.8.7
- Doxy.meA free, browser-based telehealth platform with practical clinical workflows.8.5
See all CareNiva alternatives →
Used CareNiva? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used CareNiva for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
CareNiva is listed in our Telemedicine Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/careniva/"><img src="https://www.itechguides.com/best/badge/careniva.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update