Ballpark
Ballpark: A broad research platform for enterprise teams combining surveys and usability studies. Ranked #43 of 52 in Usability Testing Software by our editors (5.4/10); pricing: Pricing on request · 14-day trial; best for enterprise teams combining surveys and usability tests.
At a glance
- Editor score5.4 / 10
- PricingPricing on request · 14-day trial
- Best forEnterprise teams combining surveys and usability tests
- Free planNo
- Participant recruitmentYes
- Facts checked22 Sep 2026
Where it wins
- Combines surveys, prototype tests, website tests, and interviews
- Supports AI moderation, transcripts, recordings, filters, and insights
- Offers panel recruitment or bring-your-own-participant study links
Where it doesn't
- Enterprise plans require contact with sales
- Live sessions are in closed beta
- Figma is the only listed integration
Our verdict on Ballpark
Ballpark is a user research platform for product teams, UX researchers, designers, and marketers running mixed-method studies. It brings surveys, task-based usability testing, clickable prototype testing, live website testing, moderated interviews, and AI-moderated conversations into one product. Teams can recruit from Ballpark’s global panel or invite their own participants, then review video, audio, and screen recordings alongside transcripts, filters, visualizations, and AI-generated insights. Studies run through the web application, with an iPhone app supporting participant screen, camera, and microphone recording for compatible mobile studies.
Its strongest fit is breadth: researchers can move from survey questions to prototype tasks, live interviews, or AI-moderated sessions without switching products. Figma prototype testing includes click, misclick, goal, and path tracking, while surveys support multiple-choice, open-text, rating, opinion-scale, ranking, and NPS questions. Moderated interviews add video, screen sharing, recordings, and transcripts. The platform also supports demographic targeting through its global panel and provides bring-your-own-participant links. Figma is the listed integration, while web, iOS, and API access support the broader delivery model.
The published plans are enterprise-oriented. Enterprise Platform includes unlimited users, unlimited responses, AI study creation and generated insights, participant options, training and onboarding, and research services support. Enterprise for Agencies adds managed study creation and deployment, custom B2B and B2C participant sourcing, and expert review and validation of data and insights. Ballpark offers a 14-day trial, while the listed plans require contact with sales; participant recruitment is a separately priced add-on. Live sessions are in closed beta and currently do not include Ballpark panel recruitment. Choose Ballpark when a research program needs surveys, usability studies, recruitment, and insight tools together; choose an alternative when a self-serve plan, mature live-session workflow, or wider integration catalog is the priority.
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Ballpark pricing
All 2 Ballpark plans and prices →
Ballpark fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Participant recruitment | Yes |
| Moderated sessions | Yes |
| Unmoderated sessions | Yes |
| Prototype support | Yes |
| Mobile app support | Yes |
| Participant limit | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Live chat, Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: Figma, User Interviews, Rally See all → |
| Pricing | Pricing on request · 14-day trial (source) |
| Website | ballparkhq.com |
| Facts checked | 22 Sep 2026 |
Ballpark integrations
Ballpark lists 3 integrations on its own site.
- Figma
- User Interviews
- Rally
See all Ballpark integrations →
Alternatives to Ballpark
- MazeA broad research toolkit with meaningful free access and an enterprise path.9.4
- UserTestingA mature research platform combining recruited participants, moderated sessions, and AI-assisted analysis.9.2
- LyssnaA broad web-based research toolkit with a useful free plan and limited mobile coverage.9.1
See all Ballpark alternatives →
Also Ranked In
Ballpark is ranked in 4 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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