Avaya Aura Private Cloud
Avaya Aura Private Cloud: A dedicated Azure-based communications environment for complex enterprise telephony. Ranked #129 of 166 in Business Phone Systems by our editors (3.0/10); pricing: Pricing on request; best for enterprise teams with complex telephony needs.
At a glance
- Editor score3.0 / 10
- PricingPricing on request
- Best forEnterprise teams with complex telephony needs
- Facts checked22 Sep 2026
Where it wins
- Combines telephony, messaging, conferencing, mobility, and collaboration
- Supports custom conditional voice call routing and emergency calling
- Includes Avaya Admin Portal and Web Telephony APIs
Where it doesn't
- Pricing requires contacting Avaya sales
- Microsoft Teams is the listed integration
- Its broad feature set targets complex enterprise environments
Our verdict on Avaya Aura Private Cloud
Avaya Aura Private Cloud is a dedicated unified communications environment running on Microsoft Azure. It is designed for large enterprises and government organizations with dispersed workforces, complex communication environments, and dedicated contact center personnel. The service brings together cloud-based telephony and call control, voicemail, instant messaging, video meetings, conferencing, mobility, emergency calling, and workstream collaboration. It is a fit for organizations that need more than basic business calling and want communications managed within a dedicated cloud environment.
The published product details emphasize control and administration. Teams can configure conditional voice call routing commands, while the Avaya Admin Portal provides self-service communication administration. Web Telephony and Admin Portal APIs support additional communication capabilities, and Microsoft Teams Direct Routing is the named integration. The platform listing includes web and API access, with desktop and mobile apps indicated in the category specifications. These capabilities make Aura Private Cloud relevant when routing flexibility, administrative control, and integration with Microsoft Teams matter more than a short feature list.
Avaya does not publish a public price for Aura Private Cloud; the pricing model is contact sales. Product documentation describes UC Basic, UC Core, and UC Power service bundles, while configurable bundles and integrations can extend the communication environment. That structure suits buyers evaluating requirements across telephony, collaboration, mobility, and administration rather than selecting a simple fixed plan. Choose Avaya Aura Private Cloud if your organization needs dedicated cloud unified communications and custom call control. Consider another option if you want publicly listed pricing or a broader set of named integrations.
Your product? Our editors can test Avaya Aura Private Cloud in depth and publish a review, labelled as paid · from $149/mo →
Avaya Aura Private Cloud pricing
Avaya Aura Private Cloud fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Included users | Not verified |
| Business numbers | Not verified |
| Auto attendant | Not verified |
| Call routing | Custom |
| Voicemail transcription | Not verified |
| Desktop and mobile apps | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | ISO 27001, HIPAA, PCI DSS |
| Support | Tickets, Docs |
| Built for | Enterprise (editorial estimate) |
| Integrations | 1 integrations: Microsoft Teams |
| Pricing | Pricing on request |
| Website | avaya.com |
| Facts checked | 22 Sep 2026 |
Avaya Aura Private Cloud integrations
Avaya Aura Private Cloud lists 1 integrations on its own site.
- Microsoft Teams
Alternatives to Avaya Aura Private Cloud
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
- Dialpad ConnectA unified business phone system with AI transcription, summaries, routing, and meetings.8.7
See all Avaya Aura Private Cloud alternatives →
Used Avaya Aura Private Cloud? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Avaya Aura Private Cloud for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Avaya Aura Private Cloud is listed in our Business Phone Systems directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/avaya-aura-private-cloud/"><img src="https://www.itechguides.com/best/badge/avaya-aura-private-cloud.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update