Appointment.com
Appointment.com: A mature booking platform for established businesses managing staff, locations, and service calendars. Ranked #114 of 135 in Appointment Scheduling Software by our editors (3.0/10); pricing: 30-day trial; best for established businesses needing basic bookings.
At a glance
- Editor score3.0 / 10
- Pricing30-day trial
- Best forEstablished businesses needing basic bookings
- Free planNo
- Calendar syncOne-way
- Facts checked23 Sep 2026
Where it wins
- Supports multiple locations, departments, services, and staff schedules
- Includes reminders, waitlists, payments, reporting, and CSV export
- Offers Google Calendar, Outlook, iCal, PayPal, QuickBooks, and Kashoo integrations
Where it doesn't
- Calendar synchronization is one-way
- Plans are based on monthly booking quotas rather than users
- No ongoing free plan is available
Our verdict on Appointment.com
Appointment.com is an online scheduling service for businesses that need customer self-booking and appointment management. Customers can book, cancel, or reschedule through an online calendar, while businesses can organize services, staff schedules, locations, departments, payments, reminders, and waitlists. Its multi-location structure makes it a fit for established businesses with more than a single calendar, while the scheduling API extends its use to applications that need embedded booking capabilities.
The published plans are organized around monthly booking capacity. The Small Business Package includes 100 bookings per month, while the Monthly Booking Plan is offered at 300, 600, or 1,000 bookings per month. Appointment.com also advertises a 30-day trial. This model may suit businesses that can estimate booking volume, but it is less aligned with teams that prefer per-user pricing or unrestricted appointment volume. Payment collection supports PayPal and credit cards, and integrations include PayPal, QuickBooks, and Kashoo.
Calendar coordination covers Google Calendar, Outlook, and iCal, but synchronization is one-way, which may matter to businesses expecting two-way calendar updates. Alongside booking pages, custom branding, email and SMS reminders, CSV reporting, and customer self-service changes, the API provides an option for broader platform integration. Choose Appointment.com if your business needs established scheduling workflows across staff, services, and locations. Consider an alternative if two-way calendar synchronization or a continuing free plan is essential.
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Appointment.com pricing
All 4 Appointment.com plans and prices →
Appointment.com fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Booking pages | Yes |
| Calendar sync | One-way |
| Group booking | Not verified |
| Round-robin scheduling | Not verified |
| Automated reminders | Yes |
| Payment collection | Yes |
| Free trial | 30 days |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 5 integrations: Outlook, Google Calendar, iCal, Intuit QuickBooks, PayPal |
| Pricing | 30-day trial (source) |
| Website | appointment.com |
| Facts checked | 23 Sep 2026 |
Appointment.com integrations
Appointment.com lists 5 integrations on its own site.
- Outlook
- Google Calendar
- iCal
- Intuit QuickBooks
- PayPal
Alternatives to Appointment.com
- CalendlyA broad scheduler with strong team routing, payments, reminders, and integrations.9.4
- Cal.comA flexible scheduler with free basics, team routing, payments, and developer tools.9.2
- Zoho BookingsA flexible scheduler with a capable free tier and strong Zoho ecosystem fit.9.1
See all Appointment.com alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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