Amazon CloudWatch RUM
Amazon CloudWatch RUM: Broad web and mobile RUM coverage with usage-based AWS pricing. Ranked #16 of 27 in Real User Monitoring by our editors (7.5/10); pricing: Paid; best for AWS-centric teams needing broad RUM coverage.
At a glance
- Editor score7.5 / 10
- PricingPaid
- Best forAWS-centric teams needing broad RUM coverage
- Free planNo
- Paid from$0.35/GB usage-based
- Core Web VitalsYes
- Facts checked21 Sep 2026
Where it wins
- Covers web, Android, and iOS application experiences
- Correlates sessions with traces, errors, and journeys
- Provides privacy-masked replay and detailed geographic breakdowns
Where it doesn't
- No free plan; usage charges apply monthly
- Collected RUM data is retained for 30 days
- Pricing varies by AWS Region and usage volume
Our verdict on Amazon CloudWatch RUM
Amazon CloudWatch RUM monitors real-user experiences across web, Android, and iOS applications. It is suited to AWS-centric teams that need visibility into page loads, Core Web Vitals, app launches, screen loads, crashes, client-side errors, network issues, and user interactions. Teams can also examine geographic, browser, device, operating-system, and region breakdowns through CloudWatch dashboards.
Published pricing is usage-based rather than organized around fixed feature tiers. Web RUM events cost $1 per 100,000 events, billed monthly. Mobile RUM data costs $0.35 per GB ingested, also billed monthly, covering mobile RUM OpenTelemetry events and spans. AWS lists a first-time free trial of 1 million web RUM events per account, but there is no free plan. Regional variation and event or data volume make forecasting an important part of adoption.
The service’s strongest fit is an AWS environment where RUM needs to connect with AWS X-Ray, Amazon CloudWatch Logs, and CloudWatch Application Signals. Correlated sessions, traces, stack traces, debugging data, user journeys, interaction analysis, configurable session sampling, and privacy-masked web session replay give teams several ways to investigate experience problems. The tradeoff is a 30-day default retention period, which may not suit teams needing longer historical analysis. Choose CloudWatch RUM for broad, AWS-connected web and mobile monitoring; consider an alternative if long-term retention or simpler, fixed pricing matters more than ecosystem fit.
Your product? Our editors can test Amazon CloudWatch RUM in depth and publish a review, labelled as paid · from $149/mo →
Amazon CloudWatch RUM pricing
All 2 Amazon CloudWatch RUM plans and prices →
Amazon CloudWatch RUM fact sheet
| Free plan | No |
|---|---|
| Paid from | $0.35/GB usage-based |
| Core Web Vitals | Yes |
| Mobile app monitoring | Yes |
| Interaction tracking | Yes |
| Geographic breakdown | Yes |
| Error correlation | Yes |
| Data retention | 30 days |
| Pricing metric | Custom |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: AWS X-Ray, Amazon CloudWatch Logs, CloudWatch Application Signals |
| Pricing | Paid (source) |
| Website | aws.amazon.com |
| Facts checked | 21 Sep 2026 |
Amazon CloudWatch RUM integrations
Amazon CloudWatch RUM lists 3 integrations on its own site.
- AWS X-Ray
- Amazon CloudWatch Logs
- CloudWatch Application Signals
Alternatives to Amazon CloudWatch RUM
- Dynatrace Real User MonitoringA broad enterprise RUM suite with deep journey, mobile, replay, and error analysis.9.3
- New Relic Browser MonitoringA broad web RUM service with a useful free plan and platform-wide pricing.9.1
- Splunk Real User MonitoringA paid RUM service for teams connecting web and mobile experience data to Splunk APM.9.0
See all Amazon CloudWatch RUM alternatives →
Used Amazon CloudWatch RUM? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Amazon CloudWatch RUM for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Amazon CloudWatch RUM is listed in our Real User Monitoring directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/amazon-cloudwatch-rum/"><img src="https://www.itechguides.com/best/badge/amazon-cloudwatch-rum.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update