AlwaysIP Cloud Phone System
AlwaysIP Cloud Phone System: A UK-focused cloud PBX with flexible call handling and four paid monthly tiers. Ranked #15 of 166 in Business Phone Systems by our editors (7.6/10); pricing: 30-day trial; best for UK businesses wanting a feature-rich cloud PBX.
At a glance
- Editor score7.6 / 10
- Pricing30-day trial
- Best forUK businesses wanting a feature-rich cloud PBX
- Free planNo
- Paid from£11.99/user/mo
- Business numbersMultiple
- Facts checked22 Sep 2026
Where it wins
- IVR, multi-level routing and a call-flow designer support complex call handling.
- Transcription, recording and listen, whisper and barge-in monitoring are included.
- Softphones span desktop, mobile, web and Chrome, with CRM and helpdesk integrations.
Where it doesn't
- No free plan; paid plans start at £11.99 per user per month.
- Calling allowances vary by tier, and only Contact Centre lists unmetered UK minutes.
- The listed feature set may be more than a business needing basic calling requires.
Our verdict on AlwaysIP Cloud Phone System
AlwaysIP Cloud Phone System is a cloud-hosted PBX and unified communications service for UK businesses, from growing SMEs to larger organisations. It brings business calling together with IVR, multi-level routing, voicemail, conferencing and messaging, with softphone access through Windows, Mac, Android, iOS, web and Chrome. Its range makes it worth considering for teams that need managed call flows and monitoring, rather than only a basic business number.
Pricing is per user per month, billed monthly, with a 30-day trial. Business Standard costs £11.99 and includes one UK local number and 2,000 UK landline/mobile minutes. Business Premium is £14.99, with one UK local number and 5,000 UK minutes. Business Premium Plus costs £17.99 and adds a UK or US number, 10,000 UK minutes and 1,000 USA/Canada minutes. Contact Centre is £19.99, with a UK or US number, unmetered UK minutes and 2,000 USA/Canada minutes. Businesses should match the tier to their calling destinations and expected volume.
Call handling is a notable strength: IVR and multi-level routing sit alongside a call-flow designer, voicemail and call transcription, recording and archiving, and monitoring with listen, whisper and barge-in. The platform also lists video conferencing, omnichannel messaging, and CRM and helpdesk integrations including HubSpot, Salesforce, Zoho CRM, Microsoft Dynamics and Zoho Desk; Microsoft Teams, Outlook, WhatsApp, Facebook and SMS are also listed. These capabilities suit teams coordinating calls across sales or support workflows. A small business that only needs straightforward calling may prefer a simpler service, while teams with contact-centre needs can weigh the higher tier against its included minutes and tools.
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AlwaysIP Cloud Phone System pricing
All 4 AlwaysIP Cloud Phone System plans and prices →
AlwaysIP Cloud Phone System fact sheet
| Free plan | No |
|---|---|
| Paid from | £11.99/user/mo |
| Included users | Not verified |
| Business numbers | Multiple |
| Auto attendant | Yes |
| Call routing | Custom |
| Voicemail transcription | Yes |
| Desktop and mobile apps | Yes |
| Free trial | 30 days |
| Deployment | Cloud, Desktop, Mobile, Browser extension |
| Platforms | Web, Windows, macOS, iOS, Android, Chrome extension |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 12 integrations: HubSpot, Zoho CRM, Salesforce, Bitrix24, Odoo, Zoho Desk … |
| Pricing | 30-day trial (source) |
| Website | alwaysip.com |
| Facts checked | 22 Sep 2026 |
AlwaysIP Cloud Phone System integrations
AlwaysIP Cloud Phone System lists 12 integrations on its own site.
- HubSpot
- Zoho CRM
- Salesforce
- Bitrix24
- Odoo
- Zoho Desk
- Microsoft Dynamics
- Microsoft Teams
- Outlook
- SMS
Alternatives to AlwaysIP Cloud Phone System
- Zoom PhoneA paid cloud phone system with broad calling, routing, messaging, and integration coverage.9.2
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
See all AlwaysIP Cloud Phone System alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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