This page's audience real numbers from our own analytics — open to see them

Period

–Visitors

–Page views

–Clicks to vendors

–Time on page

–Reading now

Clicks to vendors, by tool

Top countries

Devices

– · counted by iTechGuides's own first-party analytics, bots removed, every figure rounded down · how we count

Best Alma Alternatives in 2026

Paid#191 of 257 in Chatbot BuildersWebsite Chatbot Software

The top Alma alternatives are IBM watsonx Assistant, LivePerson Conversational Cloud and Oracle Digital Assistant: 15 chatbot builders our editors would look at instead of Alma, in our ranking order.

3.0/10Editor score

Visit Alma

Alma3.0 Visit Alma

15 alternatives
Updated Oct 2026
Our Alma verdict

Alma: A focused website chatbot builder with strong agency features and paid-only access. Where it falls short: no free plan; access starts at $29 per month.

Switching from Alma? For most chatbot builders buyers the best Alma alternative is IBM watsonx Assistant, built for organizations wanting IBM-backed chatbot tooling. Infobip Answers offers the most included conversations (1000 /mo).

Why People Look for an Alma Alternative

No free plan; access starts at $29 per month
Deployment is focused on websites
AI answering requires an optional paid add-on
No free plan — 2 of the alternatives below have it

Quick Picks by What You Need

Best overallIBM watsonx Assistant9.4
Organizations wanting IBM-backed chatbot tooling
Visit IBM watsonx Assistant
Lowest priceIntercom9.0
Paid plans from $29/seat/mo
Visit Intercom
Best free optionIBM watsonx Assistant9.4
Has a free plan (Alma has none)
Visit IBM watsonx Assistant
Most included conversationsInfobip Answers8.6
1000 /mo
Visit Infobip Answers

All 15 Alma Alternatives, Ranked

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. How we rank.

1
IBM watsonx Assistant
Best forOrganizations wanting IBM-backed chatbot tooling
- Better than Alma:
- Free plan
- Editor score 9.4 vs 3.0
A multichannel IBM chatbot platform with visual flows, AI search and human escalation.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Free plan · 30-day trial Our IBM watsonx Assistant verdict → Visit IBM
9.4/10★★★★★
Visit IBM
2
LivePerson Conversational Cloud
Best forMature brands combining messaging, voice, and agents
- Better than Alma:
- Editor score 9.3 vs 3.0
A mature platform for brands combining AI agents, messaging, voice, and human support.
- Human handoff
Pricing on request Our LivePerson Conversational Cloud verdict → Visit LivePerson
9.3/10★★★★★
Visit LivePerson
3
Oracle Digital Assistant
Best forOracle customers needing enterprise assistant integration
- Better than Alma:
- Editor score 9.2 vs 3.0
A broad enterprise assistant platform for Oracle-centered teams.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Our Oracle Digital Assistant verdict → Visit Oracle
9.2/10★★★★★
Visit Oracle
4
Amazon Lex
Best forAWS users needing usage-based chatbot infrastructure
- Better than Alma:
- Editor score 9.1 vs 3.0
Usage-based chatbot infrastructure with deep AWS integrations and multichannel deployment.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Our Amazon Lex verdict → Visit Amazon Lex
9.1/10★★★★★
Visit Amazon Lex
5
Intercom
Best forBusinesses wanting chatbot plus full support operations
- Better than Alma:
- Editor score 9.0 vs 3.0
A broad support workspace that combines Fin AI Agent with live-agent operations.

14-day trial Our Intercom verdict → Visit Intercom
9.0/10★★★★☆
Visit Intercom
6
Verint Intelligent Virtual Assistant
Best forEnterprise teams needing end-to-end virtual assistants
- Better than Alma:
- Editor score 8.9 vs 3.0
An enterprise IVA platform for automated, grounded, and agent-assisted customer service.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Pricing on request Our Verint Intelligent Virtual Assistant verdict → Visit Verint
8.9/10★★★★☆
Visit Verint
7
LivePerson Conversation Builder
Best forEstablished enterprises needing guided conversation design
- Better than Alma:
- Editor score 8.8 vs 3.0
A mature enterprise chatbot builder with multichannel flows, AI, analytics, and human handoff.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Pricing on request Our LivePerson Conversation Builder verdict → Visit LivePerson
8.8/10★★★★☆
Visit LivePerson
8
Chatlayer by Sinch
Best forMultilingual teams using templates and visual flows
- Better than Alma:
- Editor score 8.7 vs 3.0
A visual, multilingual chatbot platform for enterprises managing support across channels.
- AI bot generation
- Visual flow builder
- Human handoff
Pricing on request Our Chatlayer by Sinch verdict → Visit Chatlayer
8.7/10★★★★☆
Visit Chatlayer
9
Infobip Answers
Best forOmnichannel bots with rich message types
- Better than Alma:
- Editor score 8.6 vs 3.0
A flexible choice for omnichannel bots with AI, rich messages, and agent handoff.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Pricing on request Our Infobip Answers verdict → Try Infobip Answers
8.6/10★★★★☆
Try Infobip Answers
10
NiCE AI Chatbot Builder
Best forEnterprise contact centers needing omnichannel bots
- Better than Alma:
- Editor score 8.4 vs 3.0
A contact-center chatbot builder with strong routing and handoff, but a high paid entry point.
- Visual flow builder
- Knowledge-base answers
- Human handoff
Our NiCE AI Chatbot Builder verdict → Visit NiCE
8.4/10★★★★☆
Visit NiCE
11
Kore.ai
Best forEnterprise teams building governed AI assistants
- Better than Alma:
- Editor score 8.3 vs 3.0
A governed chatbot platform for enterprise assistants across channels, systems, and teams.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Pricing on request · 14-day trial Our Kore.ai verdict → Visit Kore.ai
8.3/10★★★★☆
Visit Kore.ai
12
Cognigy
Best forContact centers needing voice and RAG capabilities
- Better than Alma:
- Editor score 8.2 vs 3.0
A contact-center-focused builder combining visual flows, RAG, voice, and human handoff.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Pricing on request Our Cognigy verdict → Visit Cognigy
8.2/10★★★★☆
Visit Cognigy
13
Ada
Best forLarge support organizations buying enterprise AI
- Better than Alma:
- Editor score 8.1 vs 3.0
A broad enterprise chatbot platform with strong workflows, handoffs, and contact-center integrations.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Pricing on request Our Ada verdict → Visit Ada
8.1/10★★★★☆
Visit Ada
14
Rasa
Best forDevelopers needing controllable, private deployment
- Better than Alma:
- Free plan
- Editor score 8.0 vs 3.0
A controllable chatbot platform for teams that need private deployment and explicit logic.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Free plan · pricing on request Our Rasa verdict → Visit Rasa
8.0/10★★★★☆
Visit Rasa
15
Voiceflow
Best forTeams prototyping and deploying AI workflows
- Better than Alma:
- Editor score 7.9 vs 3.0
A visual AI agent builder with multichannel deployment, integrations, and team controls.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
Pricing on request Our Voiceflow verdict → Visit Voiceflow
7.9/10★★★★☆
Visit Voiceflow

Alma Alternatives: Common Questions

What is the best alternative to Alma?

IBM watsonx Assistant: #1 in our Chatbot Builders ranking, with an editor score of 9.4 out of 10. A multichannel IBM chatbot platform with visual flows, AI search and human escalation.

Is there a free alternative to Alma?

Yes. IBM watsonx Assistant and Rasa have a free plan or a free tier.

What is the cheapest paid alternative to Alma?

Of the alternatives here that publish a price, Intercom starts lowest, at $29/seat/mo.

Why do people look for Alma alternatives?

No free plan; access starts at $29 per month; Deployment is focused on websites; AI answering requires an optional paid add-on.

Which Alma alternative has the most included conversations?

Infobip Answers, with 1000 /mo.

How do I switch from Alma?

Export your data from Alma (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Alma.

How to Switch from Alma

Export your data from Alma (most tools have an export in their settings).
Sign up for the alternative; start on its free plan or trial if it has one.
Import your export and set up the integrations your team relies on.
Run both side by side for a short while, then cancel Alma.

Alma vs Each Alternative

#	Tool	Free plan	Paid from	Deployment channels	Visual flow builder	AI bot generation	Knowledge-base answers	Included conversations	Score
191	Alma	No	$24/mo	Website	Yes	Yes	Yes	5000 /mo	3.0
1	IBM watsonx Assistant	Yes	—	Multichannel	Yes	Yes	Yes	—	9.4
2	LivePerson Conversational Cloud	—	—	—	—	—	—	—	9.3
3	Oracle Digital Assistant	No	—	Multichannel	Yes	Yes	Yes	—	9.2
4	Amazon Lex	No	$0.00075/unit usage-based	Multichannel	Yes	Yes	Yes	—	9.1
5	Intercom	No	$29/seat/mo	—	—	—	—	—	9.0
6	Verint Intelligent Virtual Assistant	—	—	Multichannel	Yes	Yes	Yes	—	8.9
7	LivePerson Conversation Builder	No	—	Multichannel	Yes	Yes	Yes	—	8.8
8	Chatlayer by Sinch	—	—	Multichannel	Yes	Yes	—	—	8.7
9	Infobip Answers	—	—	Multichannel	Yes	Yes	Yes	1000 /mo	8.6
10	NiCE AI Chatbot Builder	No	$110/user/mo	Multichannel	Yes	—	Yes	—	8.4
11	Kore.ai	—	—	Multichannel	Yes	Yes	Yes	—	8.3
12	Cognigy	—	—	Multichannel	Yes	Yes	Yes	—	8.2
13	Ada	No	—	Multichannel	Yes	Yes	Yes	—	8.1
14	Rasa	Yes	—	Multichannel	Yes	Yes	Yes	—	8.0
15	Voiceflow	—	—	Multichannel	Yes	Yes	Yes	—	7.9

Guides on Chatbot Builders

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated 10 Oct 2026 · How we research and update