Actiwell Lead and Sales CRM review
A modular fitness CRM with customer, pipeline, booking, payment, and reporting tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Actiwell Lead and Sales CRM is a gym-focused customer relationship and sales management module for gym owners, operations managers, marketing teams, and sales teams. It brings customer records, pipeline stages, ownership, interaction history, purchase history, booking history, sales orders, payment data, and reporting into a shared operational system. The wider Actiwell platform also includes membership, booking, payment, and reporting modules, making the product relevant to fitness businesses replacing spreadsheets, chat-based tracking, and disconnected tools.
Published plans show a paid, monthly structure. Actiwell Basic costs VND 1,000,000 per month and includes Actiwell CMS with 14 modules plus a member booking app. Actiwell Advance costs VND 3,500,000 per month and adds the full Actiwell CMS and Actiwell Business app. Actiwell Professional costs VND 9,000,000 per month with full ecosystem access and an advanced coach app. Actiwell Ultimate costs VND 15,000,000 per month and adds priority 24/7 support, custom domain, and branding. An initial setup package costs VND 5,000,000 per system and includes data onboarding, mPOS connection, AI camera integration, and data import.
The product is available on web and through an API, with integrations for Facebook, Instagram, Threads, Messenger, Meta Ads Manager, and Google Firebase. Its strongest fit is a fitness business that wants customer and payment data connected to broader operational modules rather than a standalone contact database. The tier structure also means businesses should match their needs carefully: Basic covers the entry point, while ecosystem access, advanced coach tooling, priority support, and custom branding sit higher in the plans. Choose Actiwell for modular fitness operations; look elsewhere if you need a free CRM or a narrowly focused CRM purchase without broader platform tiers.
Actiwell Lead and Sales CRM pros and cons
- Where it wins
- Centralizes customer, purchase, booking, payment, and interaction history
- Supports pipeline stages, owner assignment, and duplicate detection
- Connects CRM with membership, booking, payment, and reporting modules
- Where it doesn't
- No free plan; the starting price is VND 1,000,000 monthly
- Initial setup costs VND 5,000,000 per system
- Advanced ecosystem access, support, and branding require higher tiers
Actiwell Lead and Sales CRM fact sheet, pricing and score →
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