ActiveOps Decision Intelligence Platform
ActiveOps Decision Intelligence Platform: Predictive and prescriptive planning for complex service operations. Ranked #3 of 31 in Decision Intelligence Software by our editors (8.8/10); pricing: Pricing on request; best for operations leaders needing predictive decisions.
At a glance
- Editor score8.8 / 10
- PricingPricing on request
- Best forOperations leaders needing predictive decisions
- AI recommendationsYes
- Founded1995 · Reading, United Kingdom
- Facts checked20 Oct 2026
Where it wins
- What-if planning, capacity forecasts and service-level prediction
- AI skills catalog with skills-gap analysis
- Web and API access with API and SFTP integrations
Where it doesn't
- Pricing requires contacting ActiveOps for plans and demos
- Cloud deployment is the listed deployment option
- Focus is mid-market and enterprise service organizations
Our verdict on ActiveOps Decision Intelligence Platform
ActiveOps Decision Intelligence Platform is a cloud SaaS product for large service organizations in banking, insurance, healthcare and business-process services. It standardizes operational data into a single view of work, time, capacity and skills, then applies predictive and prescriptive intelligence to tactical and strategic decisions. Operations leaders can use the platform for resource planning, service-level management and executive visibility across complex service environments.
The pricing model is contact sales, with prospects directed to ActiveOps for pricing and demos rather than published plan tiers. The platform runs on the web and through an API, and its integration options include API-based connections to operational systems and SFTP. That setup suits organizations that already have operational data sources and want to connect planning and performance workflows to existing systems. Cloud deployment is the listed deployment model, so infrastructure planning should align with a cloud-based operating approach.
Its standout depth is the combination of AI forecasting, what-if business planning, skills analysis and service-level prediction in one operations view. AI-generated capacity forecasts and smart planning support forward-looking decisions, while the virtual operations coach, Opi, adds guided operational insight. Executive Insights provides a management-level dashboard, and predictive and prescriptive outputs extend beyond basic reporting. ActiveOps is a strong fit for mid-market and enterprise service organizations that need coordinated capacity, skills and service-level decisions. Teams requiring on-premises deployment or a self-serve purchasing path should consider alternatives.
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ActiveOps Decision Intelligence Platform pricing
ActiveOps Decision Intelligence Platform fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| AI recommendations | Yes |
| Scenario analysis | Yes |
| Decision modeling | Not verified |
| Augmented analytics | Yes |
| Natural-language queries | Not verified |
| Deployment | Cloud |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001 |
| Support | Tickets, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: API-based integrations, SFTP |
| Pricing | Pricing on request |
| Website | activeops.com |
| Facts checked | 20 Oct 2026 |
ActiveOps Decision Intelligence Platform integrations
ActiveOps Decision Intelligence Platform lists 2 integrations on its own site.
- API-based integrations
- SFTP
Alternatives to ActiveOps Decision Intelligence Platform
- IBM Decision Intelligence Client Managed SoftwareA governed, API-ready decision platform for enterprises that can operate client-managed infrastructure.9.2
- RelationalAISnowflake-native decision intelligence for complex optimization, scenarios, and explainable reasoning.8.9
- BoardBroad FP&A decision intelligence for complex, cross-functional enterprise planning.8.7
See all ActiveOps Decision Intelligence Platform alternatives →
ActiveOps Decision Intelligence Platform vs the competition
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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