Acefone
Acefone: A broad omnichannel phone system for Indian businesses, priced for teams needing more than basic calling. Ranked #35 of 166 in Business Phone Systems by our editors (5.5/10); pricing: 7-day trial; best for indian businesses needing omnichannel calling.
At a glance
- Editor score5.5 / 10
- Pricing7-day trial
- Best forIndian businesses needing omnichannel calling
- Free planNo
- Paid from₹1,599/user/mo
- Business numbersMultiple
- Founded2019
- Facts checked22 Sep 2026
Where it wins
- Voice, SMS, WhatsApp, and video communications in one platform
- Custom routing, IVR, queues, recording, and call analytics
- Integrations with Salesforce, HubSpot, Zoho, Zendesk, and more
Where it doesn't
- Starts at INR 1,599 per user per month
- The 7-day trial includes limited calling
- Advanced contact-center capabilities require a higher-tier plan
Our verdict on Acefone
Acefone is a cloud communications platform for businesses that need hosted phone systems, contact-center functions, and omnichannel customer interactions. It supports inbound and outbound calling, virtual numbers, automatic call distribution, multi-level IVR, call routing, voicemail, recording, analytics, SMS, WhatsApp, video, and CRM or helpdesk integrations. Web, iOS, Android, and API access make it suitable for small businesses, growing teams, and enterprise deployments, particularly in India.
Pricing is structured around paid plans. Professional costs INR 1,599 per user per month and includes an inbound contact center with manual OBD calling, unlimited calling within India, one standard DID, three months of call recording, standard permission roles, and 24x7 chat support. Ultra costs INR 1,999 per user per month and adds a complete contact center with advanced features, six months of call recording, custom permission roles, and 24x7 call support. Enterprise is designed for high-volume deployments with custom infrastructure and SLAs plus tailored security and compliance. A 7-day trial is available with limited calling.
Acefone’s main strength is breadth: teams can combine call distribution, virtual receptionists, queues, analytics, and recordings with integrations for Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams, Google Workspace, and other listed tools. AI features are also available. Choose Acefone when voice and digital channels need to work together across business and contact-center workflows. Businesses seeking only basic calling may find the paid starting price harder to justify.
Your product? Our editors can test Acefone in depth and publish a review, labelled as paid · from $149/mo →
Acefone pricing
All 3 Acefone plans and prices →
Acefone fact sheet
| Free plan | No |
|---|---|
| Paid from | ₹1,599/user/mo |
| Included users | 6 users |
| Business numbers | Multiple |
| Auto attendant | Yes |
| Call routing | Custom |
| Voicemail transcription | Not verified |
| Desktop and mobile apps | Yes |
| Free trial | 7 days |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, PCI DSS |
| Support | Email, Live chat, Phone, Tickets, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20 integrations: Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Zendesk … See all → |
| Pricing | 7-day trial (source) |
| Website | acefone.com |
| Facts checked | 22 Sep 2026 |
Acefone integrations
Acefone lists 20 integrations on its own site.
- Zoho
- Salesforce
- Microsoft Dynamics 365
- HubSpot
- Freshworks
- Zendesk
- Bitrix24
- LeadSquared
- Kapture
- Microsoft Teams
- Google Workspace
- Convin
- ConvoZen
- Fundamento
- Fixit AI
- HexaHealth
- Knowl
- Appzo
- Tunk.ai
- Nurix
See all Acefone integrations →
Alternatives to Acefone
- Zoom PhoneA paid cloud phone system with broad calling, routing, messaging, and integration coverage.9.2
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
See all Acefone alternatives →
Also Ranked In
Acefone is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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