360Alumni review
A broad alumni engagement CRM for organizations that do not need native mobile apps.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
360Alumni is an alumni engagement CRM for educational institutions, nonprofits, schools, and membership organizations. It brings together an alumni directory with an interactive map, events, groups, messaging, targeted email marketing, job and opportunity listings, mentorship through Asks & Offers, membership payments, fundraising campaigns, and engagement activity tracking. Administrators can manage profiles and audiences, while members connect through customizable online communities. The platform is delivered through web and API access, with responsive mobile web pages rather than a standalone native mobile app.
Pricing is custom and based on record count, with no free plan. That model may suit organizations that want a tailored deployment, but buyers will need to discuss requirements directly before comparing costs. The integration set includes Blackbaud Raiser’s Edge NXT and Salesforce, which is relevant for institutions already using either system for fundraising, constituent management, or broader relationship workflows. Smart Lists and Static Lists add audience-management options for targeted outreach, while event registration, ticketing, and attendance tools support organized programming within the same environment.
The main strength is breadth: 360Alumni covers community, communication, networking, events, mentorship, memberships, fundraising, and engagement measurement in one product. That makes it a fit for organizations seeking more than a directory or event tool. The trade-off is that its scope may be unnecessary for teams focused on a narrower alumni function, and the absence of native mobile apps matters for organizations that require a dedicated mobile experience. Choose 360Alumni for a broad web-based alumni community with CRM and fundraising connections; consider an alternative if native apps or transparent self-service pricing are essential.
360Alumni pros and cons
- Where it wins
- Combines directories, events, groups, messaging, jobs, and mentorship.
- Supports memberships, fundraising campaigns, payments, and engagement tracking.
- Integrates with Blackbaud Raiser’s Edge NXT and Salesforce.
- Where it doesn't
- Pricing is custom and based on record count.
- There is no free plan.
- No standalone native mobile app is available.
360Alumni fact sheet, pricing and score →
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