Crashes, No Sound, or Screen Glitches?
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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallIf AION 2 crashes on your PC, first identify when it fails, then compare your system with the game’s published requirements and check DirectX 12 support and graphics drivers. There is no confirmed universal fix for the global PC build, so make one change at a time and contact AION 2 support if the problem continues.
Start by identifying how the crash happens
Note whether AION 2 closes at startup, after the logo, while loading, or during play. Copy any error message, and record whether only the game exits or the whole PC restarts. This information helps distinguish a game-client crash from a wider system failure and gives support a useful starting point.
Compare your PC with AION 2’s published requirements
The Steam listing identifies AION 2 as a PC-only game built on Unreal Engine 5. Its requirements are published specifications, not independent performance tests; meeting them does not guarantee a crash-free session. AION 2 on Steam
| Component | Minimum | Recommended |
|---|---|---|
| Operating system | 64-bit Windows 10 or 11 | 64-bit Windows 10 or 11 |
| Processor | AMD Ryzen 5 2600 or Intel Core i5-10500 | AMD Ryzen 7 3700X or Intel Core i7-11700 |
| Memory | 8 GB RAM | 16 GB RAM |
| Graphics | NVIDIA GTX 1050 Ti with 4 GB VRAM | NVIDIA RTX 2070 with 8 GB VRAM |
| DirectX | Version 12 | Version 12 |
| Storage | 100 GB available; SSD recommended | 100 GB available; SSD recommended |
| Internet | Broadband internet | Broadband internet |
| FHD graphics preset | Very Low, to ensure compatibility | Low, to ensure compatibility |
If a component falls below minimum, note that mismatch before trying settings changes. The SSD recommendation is not evidence that buying an SSD fixes crashes.
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Check DirectX 12 and graphics drivers
NCSOFT has published regional PURPLE guidance for a similar symptom—termination after the AION 2 logo—that advises checking DirectX 12 support and updating graphics drivers. That notice is regional and does not establish that the cause or remedy applies to the global Steam build, so treat these as sensible checks rather than a guaranteed fix. NCSOFT PURPLE notice
Make and track changes one at a time
- Record the current failure: write down the crash stage, error text, and whether Windows itself restarts.
- Check the published baseline: compare Windows version, processor, RAM, graphics card and VRAM, DirectX 12 support, free storage, and graphics preset with the Steam requirements.
- Check DirectX and graphics drivers: confirm DirectX 12 support and install an appropriate current graphics driver using the relevant vendor’s normal update process.
- Retry the game: change only one setting or update at a time, then note whether the crash stage or error changes.
Avoid disabling security protections, removing anti-cheat, editing protected game files, or changing the Windows registry. The official global material cited here does not recommend those measures.
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Check what is—and is not—listed as a known issue
NCSOFT’s October 2, 2026 Steam Community notice for Advanced Access lists an incorrect title-menu display after earning a title and a Duties availability issue tied to opening the Map’s Duty tab before reaching level 45. It does not list a PC crash. That notice’s limited scope is not proof that no players are experiencing crashes or that no separate support notice exists. Advanced Access Known Issues (Updated: 10/2)
AION 2’s global launch is scheduled for October 5, 2026, according to the official global teaser site; the Steam listing describes the PC game as an Unreal Engine 5 title. AION 2 official global teaser
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Contact AION 2 Global Support if it still crashes
Send support the launcher or platform you use (Steam or PURPLE), Windows version, CPU, GPU, RAM, when the crash occurs, the exact error text, and the changes you have already tried. The global support page is available here, but its accessible listing does not provide a crash-specific fix. AION 2 Global Support
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