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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallSubmit an Indian pensioner’s Jeevan Pramaan Digital Life Certificate (DLC) using Aadhaar face authentication on a compatible phone, a supported fingerprint or iris reader, or an assisted service at a CSC or pension disbursing office. After authentication, save the Pramaan ID and check the certificate’s status: it is made available electronically to the Pension Disbursing Agency, so a separate paper copy is normally unnecessary. Your pension authority’s eligibility, validity and deadline rules still apply.
Check eligibility and the receiving authority
First confirm that the pensioner’s Pension Sanctioning Authority is onboarded to Jeevan Pramaan. The official Jeevan Pramaan portal FAQ says re-employed or re-married pensioners are not eligible to use this DLC route. Ask the pension authority or Pension Disbursing Agency which certificate process applies if the pensioner’s authority is not listed or the case has special requirements.
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The pension authority sets the certificate’s validity period and submission deadline. Do not assume that one date applies to every pensioner; check the authority’s current instructions.
Choose how to generate the certificate
| Route | What you need | Best suited to | Important limitation |
|---|---|---|---|
| Phone face authentication | Compatible phone, Jeevan Pramaan app, AadhaarFaceRd app, internet access and pension details | Pensioners or caregivers comfortable using a phone | The official download page lists Android 10+ and iOS 14+; confirm current requirements before starting. |
| Self-service fingerprint or iris | Compatible app or client, internet, and a supported STQC-certified biometric reader with its RD service | People who have compatible biometric equipment and prefer that method | Reader certification, compatibility and RD service matter. An external reader is not needed for the face route. |
| Assisted in-person service | A participating CSC or pension disbursing office, such as a bank or post office; pension details and the required authentication | People without suitable equipment or who want assistance | Confirm that the specific location offers DLC generation. |
| Postal doorstep service | A request to the local postal service or IPPB, where available | Pensioners who have difficulty travelling | Availability, eligibility and fee depend on location and time. Confirm locally before booking. |
The official Jeevan Pramaan FAQ describes CSCs and pension disbursing offices as assisted options. Government postal-service information also describes doorstep generation using face or biometric authentication; local availability should be confirmed.
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Published doorstep fee information
A PIB Chennai release dated 24 November 2025 stated that IPPB offered doorstep DLC generation using biometrics or Face RD for ₹70. The India Post West Bengal Circle service page also lists ₹70. These are source- and date-specific published figures, not a guaranteed nationwide or current price; ask the local post office or IPPB about the fee before arranging service.
Prepare the pension details
Have the following information ready. The app or service operator will request the fields needed for the pensioner’s case:
- Aadhaar number, pensioner’s name and mobile number
- PPO number
- Pension account or bank details
- Pension Sanctioning Authority and Pension Disbursing Agency
Enter details exactly as they appear in the pension records. The official FAQ warns that incorrect information can result in rejection.
Generate the DLC and keep its acknowledgement
- For face authentication on a phone: install Jeevan Pramaan and AadhaarFaceRd from the official app store. The phone camera is used for face authentication; the official download page says an external biometric device is not needed.
- For fingerprint or iris authentication: use a supported app or client, a compatible STQC-certified reader and its RD service. For an assisted route, the operator enters the pension details and guides the pensioner through authentication.
- Complete the requested live face capture or fingerprint/iris authentication and provide the pension details.
- After successful Aadhaar authentication, note the unique Pramaan ID and save the SMS acknowledgement sent to the supplied mobile number.
For a self-service biometric setup, the official FAQ says a STQC-certified device and its RD service are required. If your reader or service is not compatible, try phone face authentication if available or use an assisted centre.
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Check certificate status and electronic delivery
The Jeevan Pramaan portal says: “A successful authentication generates the Digital Life Certificate which gets stored in the Life Certificate Repository. The Pension Disbursing Agencies can access the certificate on-line.” The official FAQ states: “No, You do not have to submit the DLC to the bank/post office/pension disbursing agency. The DLC is automatically available to them electronically.”
Use the portal’s download or status flow with the Pramaan ID and OTP to inspect the certificate. If it is rejected, contact the Pension Disbursing Agency to find out why. If incorrect pension details caused the rejection, correct them and generate a new DLC.
Quick Recap
Troubleshoot common problems
- The authority cannot be found: check the onboarded Pension Sanctioning Authority information or ask the Pension Disbursing Agency which process the pensioner should use.
- The DLC is rejected: check its status, contact the Pension Disbursing Agency and correct any inaccurate particulars before generating a new certificate.
- The biometric reader will not connect: check that the reader is compatible and its RD service is installed. If those checks do not resolve the issue, use face authentication if suitable or visit an assisted service point.
- The pensioner has no smartphone or cannot use the apps: ask a CSC, bank, post office or pension office about assisted generation, or check whether a postal doorstep service is available locally.
- A copy is needed: download the DLC through the portal using the Pramaan ID login flow.
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